Nucar Chrysler Jeep Dodge Ram of Tilton

Was good. .everyone was professional only problem was computers were down and it took an hour and a half to get my car inspected. Apologies were made it's all g .everyone was professional only problem was computers were down and it took an hour and a half to get my car inspected. Apologies were made it's all good More

Every one was so nice I would most definitely recommend my family and friends to go buy a vehicle from you guys! my family and friends to go buy a vehicle from you guys! More

We never have any issues getting service done at NuCar. They are always responsive, helpful, and communicative. Thanks again! They are always responsive, helpful, and communicative. Thanks again! More

Great response with appt Took care of our request with in a few days Very happy ?? a few days Very happy ?? More

it was a good experience. Will was helpful and the work was done relatively quickly Will was helpful and the work was done relatively quickly More

Went in for an oil change and tire rotation. Price was fair. I owned a service facility for 30 years. I thought the wait was rather long for a service either way an appointment. Only real short Price was fair. I owned a service facility for 30 years. I thought the wait was rather long for a service either way an appointment. Only real short coming was the free wash. Truck was half washed More

I had an appointment Scheduled at 8:30am 11/5 for 3 recalls on my 2004 Dodge Cummins. 2 side airbags and a tierod "check". I also had an Alignment scheduled. I dropped my truck off on 11/4 for everyone recalls on my 2004 Dodge Cummins. 2 side airbags and a tierod "check". I also had an Alignment scheduled. I dropped my truck off on 11/4 for everyones convenience. Keith was my service advisor. I had to call the shop atlround 2pm to check on it. Keith was unsure if I was going to get it back that day but he was "pretty sure" i was. He was going to check on it and get back to me. I received a very unclear voicemail and instructions to call him back. It is now 4pm. No Alignment was done for reasons Keith couldn't answer. After I showed up, Keith states I have diesel " Rapidly leaking" out of my truck. The tech has a note stating the "inherently dangerous" condition of the truck due to a previous frame Repair... Not that the frame was thin, or damaged. But that it was "Repaired". I feel this technician wouldnt know a repair from a reinforcement. Keith never looked at my truck the whole time it was in the shop other than driving it in and out. He couldn't show me the "rapidly leaking" diesel when he pulled it around for me! 5:38Pm I picked my truck up. 9 HRS to replace 2 tiny airbags in a 20 year old truck and Visually inspect a Tierod. Zero communication between service advisor and tech and, Service advisor and Customer! No one even offered to fix "rapidly leaking diesel" either. Summary. Keith is a terrible Service advisor, find your Spine and do your job. The Tech gave the customer the middle finger because he got stuck with Warranty work that only pays half. The service advisor let it happen. More

My elderly mother called because she had a nail in her tire. You were able to get her right in and repair the tire. She was so thankful! tire. You were able to get her right in and repair the tire. She was so thankful! More

Made a appointment to have a upper radiator hose that was leaking changed appointment was made for 9 am told them I needed truck back that day was told wouldn't be a problem. It took the service department 5 leaking changed appointment was made for 9 am told them I needed truck back that day was told wouldn't be a problem. It took the service department 5 hours of looking at truck to find that it was the upper radiator hose leaking like I said. You could see where the hose was leaking it is not hard to follow where a drip comes from in the dust! 5 days later I got my truck back with no gas in it and 35 more miles then when dropped off which is very unnecessary for a radiator hose! The radiator hose still had the packing slip on it with antifreeze all over the engine bay. The complimentary car wash was garbage truck came back looking worse then when dropped off like it was washe by going thru a mud puddle. I will not use nucar again More

Everyone was extremely kind and helpful I fell in the bathroom and was extremely embarrassed. People went out of their way to make sure I was ok. I even got a hug from the lady who helped me in the bathr bathroom and was extremely embarrassed. People went out of their way to make sure I was ok. I even got a hug from the lady who helped me in the bathroom. More