Nucar Chevrolet of Woburn - Service Center

Usually excellent this time not on schedule and problem not completely fixed. Communication with Joe was the only shining part of this repair visit. not completely fixed. Communication with Joe was the only shining part of this repair visit. More

Excellent service. Would not honor my rewards. Did not offer or ask me an inspection service Would not honor my rewards. Did not offer or ask me an inspection service More

Does not stand behind dealer installed accessories. I was informed by Nucar that accessories had a 2 year warranty. I arrived to have tonneau cover repaired/replaced and was then informed that it wou I was informed by Nucar that accessories had a 2 year warranty. I arrived to have tonneau cover repaired/replaced and was then informed that it would not be covered because I was over 36,000 miles. The 2 year warranty I was given false info. Had I been given the right info, I would have had the problem addressed before 36000 miles. I waited because i was told I had 2 years. Bad information and they refused to stand behind their word. More

My last service was terrible,my vehicle was worse than when I brought in, Had to go elsewhere and spend more money to fix problem Waiting for refund from service manager.for over a month when I brought in, Had to go elsewhere and spend more money to fix problem Waiting for refund from service manager.for over a month More

I left my GMC car with the stabilitytruck light on, and they fixed the problem. The labor cost was fair and honest! they fixed the problem. The labor cost was fair and honest! More

Thank you for the great service. Staff was very helpful. Got my truck fixed sooner than they said it would be done. Was great to know a dealership still does a good job was my first Staff was very helpful. Got my truck fixed sooner than they said it would be done. Was great to know a dealership still does a good job was my first experience with that dealership the one in Woburn mass I felt comfortable with the way that, they explained everything and how it was going to be done very professional and courteous only drawback I would say was not being able to get in a car but I know that was not the dealerships fault as told Rent car Company didn’t have cars More

Joe was very nice to work with and did a good job of explaining things to me and trying to help me get the best deals and service. explaining things to me and trying to help me get the best deals and service. More

Service advisor was professional and kept me informed of status. They advised me of their recommendations. status. They advised me of their recommendations. More

I was somewhat aggravated because service had to keep my car overnight because of short staffing and when I called on Thursday it sounded like you might keep it a second day I was very upset and took my a car overnight because of short staffing and when I called on Thursday it sounded like you might keep it a second day I was very upset and took my aggravation out on Donnie. He was very professional and calmed me down and kept me informed for the rest of the day as he had done the day before. Called me and sent a Lyft as soon as the car was ready. You have a very good, knowledgeable , and professional employee in Donnie. More