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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.5
353 Reviews

353 Reviews of Nucar Chevrolet of Woburn - Service Center

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November 01, 2024

Service advisor was professional and kept me informed of status. They advised me of their recommendations. More

by zooples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but nice guy
Nov 04, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We're glad to hear our service advisor was professional and kept you informed throughout the process. We look forward to serving you again!

November 01, 2024

I was somewhat aggravated because service had to keep my car overnight because of short staffing and when I called on Thursday it sounded like you might keep it a second day I was very upset and took my a More

by BRSCOTT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Nov 04, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience with us. We apologize for the delay and appreciate your patience during the process. We're glad to hear that Donnie was able to provide professional support and keep you informed, ensuring you had a smooth experience in the end. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words!

October 31, 2024

Excellent experience and Dylan was fantastic to deal with. He allowed me to drop of my car over the weekend when I wasn’t working and took care of everything for me. He over communicated with me via t More

by Peter White / HPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Nov 01, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience! We're thrilled to hear that Dylan provided such attentive and flexible service, keeping you well-informed every step of the way. We'll certainly pass along your feedback—he's a valued member of our team!

October 30, 2024

Excellent attention professional and trusty dealer Dylan in Services departments is the best example of good services and achievement More

by Cmilian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan proudfoot
Nov 01, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the fantastic review! We're delighted to hear that Dylan provided professional, trustworthy service and made such a positive impression. We appreciate your kind words and look forward to serving you again!

October 30, 2024

it was service with a smile highly recommend nucar my truck now purrs like a cat More

by MLANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Santarpio, Mark O'Mally
Nov 01, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the wonderful review! We're thrilled to hear your truck is running smoothly and that you enjoyed the friendly service. We appreciate your recommendation and look forward to helping you again!

October 27, 2024

I was pleased with the courtesy, efficiency and professional attitude of the service staff. They were on time and completed the work within the time frame they stated. More

by CHEREMARIE43
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon was polite, professional and service minded
Oct 28, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the great feedback! We're glad our service team’s courtesy, efficiency, and professionalism made your experience a positive one. We look forward to helping you again!

October 25, 2024

Had the greatest experience with Joe Busa. . So efficient and customer friendly!! Kept me updated on my vehicle throughout the day. Thank you so much !! More

by Kendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa!!
Oct 28, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the wonderful feedback! We're thrilled that Joe provided such an efficient and friendly experience, keeping you updated throughout the day. We’ll be sure to pass along your thanks!

October 25, 2024

Courteous, responsive, communicative, my experience with Donnie was very pleasant indeed. This is not the closest Chevy dealership to me, but it’s worth it to me to travel to get the EV service. More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Murphy
Oct 28, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! We're thrilled to hear that Donnie’s courteous and communicative service made the trip worthwhile. We appreciate your trust in us for your EV needs and look forward to serving you again!

October 02, 2024

After requesting the same persistent issue of no audio, no sound in my vehicle from blinkers to phone calls to Bluetooth to anything it’s been two years and multiple attempts with no progress and it feels More

by Denalidenial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Oct 07, 2024 -

Nucar Chevrolet of Woburn responded

We sincerely apologize for the ongoing frustration you’ve experienced with this issue, and we’re sorry it hasn’t been resolved despite your efforts. This is not the level of service we strive to provide, and we take your concerns seriously. We’d like to make this right and address the situation fully. Please give us a call at 781-702-4931 so we can work towards a solution. Thank you for bringing this to our attention.

September 26, 2024

Car was completed on time. They also offered a ride home and pick up tonpick up the carbwhichbwas great More

by MROCHE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Murphy
Sep 30, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're glad to hear your car was completed on time and that you found our ride service helpful. We appreciate your business and look forward to assisting you again!

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