Nucar Chevrolet of Woburn - Service Center
Woburn, MA
341 Reviews of Nucar Chevrolet of Woburn - Service Center
I have been using this dealership for 14 years, primarily for there service. I have never had a disappointing experience with there service department in all this time. They have never been manipulative or d for there service. I have never had a disappointing experience with there service department in all this time. They have never been manipulative or dishonest with me in any of the many times I have had to utilize there service department for my vehicles, whether it be under warranty or for normal service. I have always found all the personnel extremely courteous and helpful in every department. I have also purchased a vehicle from the Lowell division of Lannon and was completely satisfied with the experience. More
I frequently come to this dealership for service and every time I have not been disappointed. Their estimates are quick, precise and fair. The work is done in a timely manner and I have never had to g every time I have not been disappointed. Their estimates are quick, precise and fair. The work is done in a timely manner and I have never had to go back twice for the same repair. Everyone I talk to in the process has been professional and friendly. If I need a ride they do not hesitate to pick me up or drop me off. More
I find Lannan easily accessible. Great hours. they're right on target with estimating how long it will take to repair. all employees I've dealt with are very personable and make it a happy experience. right on target with estimating how long it will take to repair. all employees I've dealt with are very personable and make it a happy experience. comfortable waiting room with tv and plenty of magazines. More
Lannan Chevrolet has been the very best place to buy and have service performed to my truck! Mike Martyniac made the buying process very easy with NO PRESSURE and allways stops to see if I need anything whe have service performed to my truck! Mike Martyniac made the buying process very easy with NO PRESSURE and allways stops to see if I need anything whenever I stop by for service or to just poke around the showroom. All of the staff at Lannan are very friendly and helpfull. Once you purchase a vehicle at Lannan you will never shop anywhere else! More
Took care of our warranty issue quickly and without question. We got a call the next morning that our car was ready to pickup, with the bad weather we were having the dealer was flexible about pickup question. We got a call the next morning that our car was ready to pickup, with the bad weather we were having the dealer was flexible about pickup time. Nicely on the snowy night they kept our car inside and helped us clean it off the next evening before going home. More
I have my truck serviced at Lannan Chevrolet Woburn for many years, not just because I purchased my vehicle in there, it is more that I like the friendly service staffs, highly trained technicians that I c many years, not just because I purchased my vehicle in there, it is more that I like the friendly service staffs, highly trained technicians that I can trust, also the nice comfortable waiting area. No appointment for oil and filter change, and now it opens on Saturdays. When GM had some tough time a little awhile ago, I was so worried this dealer could be closed, but apparently it didn’t happen, I guess it might be the dealer has higher satisfactions from customers and reputations. Way to go, Lannan Chevy Woburn and keep it up! More
The folks at Lannan do a super job. This is a dealership you can TRUST to service your vehicle properly and honestly. The people/culture at Lannan is top rate all the way from Michael Lannan on down the lin you can TRUST to service your vehicle properly and honestly. The people/culture at Lannan is top rate all the way from Michael Lannan on down the line. I drive 180 miles round trip to have my vehicles serviced at Lannan. Need I say more!!! Ralph LoVuolo More
The service department at Lannan Chevrolet is the best, the people in the service department are always friendly and very helpful to get my car in as soon as posible and the eork is always done correctly t the people in the service department are always friendly and very helpful to get my car in as soon as posible and the eork is always done correctly the first time I have never had to go back for the same problem twice. More
I arrived at dealership at 0730 am without an appointment for replacement of driver's side headlight. I was checked in promply by the service dept, had free coffee while I waited, and repair was completed a for replacement of driver's side headlight. I was checked in promply by the service dept, had free coffee while I waited, and repair was completed and was back on the road in less than an hour More
Got a rim replaced here after my wife hit a curb. The technician never did an alignment, and now a few months later the tire is completely worn on the outside of the tire (indicating it is out of alignme technician never did an alignment, and now a few months later the tire is completely worn on the outside of the tire (indicating it is out of alignment). All other tires are showing little to no wear. Called the service manager, and he refused to take responsibility. At first he said that an alignment was probably recommended, but was declined. After checking the notes, and pulling up the invoice, he said that they probably just drove the car and determined that an alignment just wasn't needed. When I mentioned that it seemed odd that they wouldn't do an alignment when the whole reason the car was brought in was due to wheel damage, he said that sometimes an alignment wasn't necessary. He proceeded to recant a story of a lady with a corvette who ran into a huge pothole and had to get both rims on the right side of the car replaced. He said they did an alignment, and it turned out that the alignment was fine. Kind of odd that his counter-story involved doing an alignment REGARDLESS of whether the car pulled in a direction when driven. After going back and forth for a while, he finally said outright "You've requested assistance, and your request has been rejected." I will certainly never be purchasing another vehicle from Lannan, and I will definitely not be going there for service ever again. More