Nucar Chevrolet of Woburn - Service Center

While this visit was rather painless, although 2 hours and 20 minutes was a bit long for an oil and transmission fluid change. I have had other issues at this dealer (AC, battery) where they really turne and 20 minutes was a bit long for an oil and transmission fluid change. I have had other issues at this dealer (AC, battery) where they really turned me off. More

After checking out my car on a Saturday and verifying they would need to order an out-of-stock part, I was able to come in right away after the part came in. The only hiccup was that we had to play phone they would need to order an out-of-stock part, I was able to come in right away after the part came in. The only hiccup was that we had to play phone tag for a little while before I could reach the associate that I'd spoken with earlier. However, once we finally got in touch, he had me in and out in a hurry. I thought that the associate was very open and helpful, and I will definitely come here for service again. More

They were friendly right when I walked in they took there time to understand exactly what I wanted and Mark Omally was fast helpful and extremely knowledgable. They updated me when my truck was almost compl time to understand exactly what I wanted and Mark Omally was fast helpful and extremely knowledgable. They updated me when my truck was almost complete for my oil change and tire rotation. It was a great value service and a pleasure to go there. I will recommend this dealership to everyone I know. It's hard to find a dealership who takes time out for you and doesn't treat you like your just a walking cash register. So Lannan Chevrolet is where I will be going for now on. More

Had excellent service there. Visited on 3 Feb for initial check of my vehicle. Within an hour of dropping it off, they had called me with a solution to the problem. Very speedy response if you ask me. Unfort check of my vehicle. Within an hour of dropping it off, they had called me with a solution to the problem. Very speedy response if you ask me. Unfortunately, the part I needed was in the warehouse in Philadelphia, but they had the part there by Monday afternoon. So when I returned with my vehicle on 8 Feb, they welcomed me back with great friendliness and they had my Crossover ready for pick-up within a few hours of dropping it off. Would have had it done in an hour, but they needed to get an additional part from a nearby supplier to complete the job. But despite the surprise setback, the service associate contacted me a few times keeping me apprised of the situation and was very nice to work with. Highly recommend getting your vehicle serviced at this dealership! More

I brought my vehicle in because my driver's side headlight was out as well as one of my directionals. They took my vehicle in right away, gave me an approximate time and price quote and then they g headlight was out as well as one of my directionals. They took my vehicle in right away, gave me an approximate time and price quote and then they gave me a ride home. On the way home they called and said my vehicle would be ready in about 45 minutes so my son drove me back since he was driving over there as well (coincidentally also to replace a headlight). The price quoted was accurate. I always like the people at Lannon. They're always super accommodating, friendly and courteous. The lady at the sales service check in is always super pleasant. More

Since the Lannan GMC Buick dealership in Woburn on Washington Street closed shortly after I purchased my Buick Rendesvous from there in 2003, I have been bringing my vehicle to Lannan Chevy for variou Washington Street closed shortly after I purchased my Buick Rendesvous from there in 2003, I have been bringing my vehicle to Lannan Chevy for various maintenance and repair visits. The location of the dealership is very good with respect to my work and the shuttle service that is available, which I use when the plan is for a longer service time, is great. I have consistently worked with Joe in the service office who is excellent. I feel that he has been straightforward and honest in my dealings with him and this dealership. He listens well and communicates very well. The work that has been done on my vehicle has been very good. Everyone in the service office that I have dealt with are friendly and have addressed any concerns that I might have. I would recommend this dealership to others for service. More

I have been using Lannan's service department for fifteen years, on two different Tahoes and would mever consider another service dept.. The service has been accurate honest and timely in every one of those years, on two different Tahoes and would mever consider another service dept.. The service has been accurate honest and timely in every one of those visits. I cannot say enough to the credit of the personel at Lannan. More

I have a GMC Yukon XL. I had visited 2 different GMC dealers in the area and neither were able to properly fix a front strut after multiple visits to each dealer. A friend also has a GMC Yukon XL and dealers in the area and neither were able to properly fix a front strut after multiple visits to each dealer. A friend also has a GMC Yukon XL and recommended Lannan after hearing my story. I also read the dealer rating on this site and decided to give it a try. Not only did Lannan fix my front strut, they also fixed my front door hinge without me asking them to do it. I had one of the GMC dealers try to fix the hinge, but they said it was only fixable by the body shop, which is why I didn't mention it to Lannan. Plus, they didn't charge me to fix the hinge and fixed the strut under warranty. I also tend to have trouble with the seals on my tires/wheels which causes a slow leak. I took my truck in again today because of this. One of the other GMC dealer took 3 visits to find the leak on a different wheel and Lannan took 10 minutes to correctly identify the problem. Another plus, they have a shuttle that will take you to neighboring towns, directly to your home! I can understand now why people drive 100+ miles to bring their vehicles here. I fortunately don't have that far to go and will always bring my GMC here for service. Someone should make sure that they give those tech guys a raise! More

I've never had a problem with there service. They are very reliable , very courteous. I would definitely recommend them to others. There labor cost is competitive with others very reliable , very courteous. I would definitely recommend them to others. There labor cost is competitive with others More

When I bring in my Chevy Tahoe for service the staff is always professional and friendly. The service is timely and if a problem is to arise, either Bob or Frank will notify me and supply me with all the i always professional and friendly. The service is timely and if a problem is to arise, either Bob or Frank will notify me and supply me with all the information in order to make my decision and proceed. I am moving out of state next month and will miss getting my car serviced here. They are the best! More