Nucar Chevrolet of Norwood - Service Center

Not bad a dealership. One service associate was amazing! Wayne was not so great, hard to get in contact with and was very unfriendly. One service associate was amazing! Wayne was not so great, hard to get in contact with and was very unfriendly. More

NuCar did a great job of keeping me posted on the status of the car. The facility is very clean and the staff very nice. of the car. The facility is very clean and the staff very nice. More

Service people I dealt with dropping off my car were awesome, courteous and friendly. Unfortunately the service on my car left much to be desired and I would not recommend having work done there. They d awesome, courteous and friendly. Unfortunately the service on my car left much to be desired and I would not recommend having work done there. They did contract me after knowing my displeasure and gave some really terrible not reasonable excuses. If you want to deal with good people then this is the place to go just don’t bring your case More

Got an appointment to look at my car and when I got there they told me they were overbooked so I never got a full inspection to see why I have water leaking they told me they were overbooked so I never got a full inspection to see why I have water leaking More

When I arrived at the dealership, they took me right in and did the paperwork for the recall. The service was about an hour. The next thing I knew Jimmy came back and said your car is ready. It was much ap and did the paperwork for the recall. The service was about an hour. The next thing I knew Jimmy came back and said your car is ready. It was much appreciated to get the excellent service. More

Very friendly and respectful and helped us find the exact vehicle we were looking for with the options we wanted plus some bonus ones too. vehicle we were looking for with the options we wanted plus some bonus ones too. More

guisseppe was courteous and professional upon arrival, even took care of my problem right there in drop off bay (vehicle setting issue) even took care of my problem right there in drop off bay (vehicle setting issue) More

My car was there all day having new tires put on. My only complaint is that I feel you overbooked for the day. My only complaint is that I feel you overbooked for the day. More

I was very disappointed in the overall service to my vehicle. I dropped my car off the night before the scheduled service. I was booked as either the first or second slot of the day (I booked the appoin vehicle. I dropped my car off the night before the scheduled service. I was booked as either the first or second slot of the day (I booked the appointment over a week in advance). I didn't hear from Wayne until 2:00 pm about what needed to be done to the car (I just needed an inspection sticker and an oil change). He then told me that there was additional work needed- and to compmete it they would not be able to finish the car that day. Also the repair total would be $3000. I needed the car the following morning- so this was not an option. I asked if they could at least get the work done needed in order to pass the sticker- I was told no. When I arrived to get my car I was charged $135 for an oil change- the one service that was actually completed but that I would have passed on had I know what they would charge. So really- I was without a car for a full day, spent $200 between ubers and an oil change- and didn't get any of the work that I actually needed -colmpleted. I sent the suggested repairs to another garage (without pricing) and was quoted $1400 (less than half). So on top of it I feel like you were trying to rip me off. I have now had 3 separate negative experiences at this dealership. More

Well done! Immediate attention upon arrival. Nice place to wait. No hard sell. Well done Immediate attention upon arrival. Nice place to wait. No hard sell. Well done More