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Nucar Chevrolet of Norwood - Service Center

Norwood, MA

4.5
476 Reviews

476 Reviews of Nucar Chevrolet of Norwood - Service Center

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November 10, 2023

Very unhappy. I had same problem when truck was under warranty. Now no warranty they were not informative about why the same alarm came back. Would like to know ho More

by MJS538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Dyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Nucar Chevrolet of Norwood responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Boch Chevrolet. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 09, 2023

Good as expected. No issues Mike was excellent. Kept me informed of the status of my vehilce. Friendly More

by DHAYES125
Recommend Dealer
Yes
Employees Worked With
Mike?
Nov 13, 2023 -

Nucar Chevrolet of Norwood responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 08, 2023

Yvonne was great and informative upon dropping my car. Once it moved from her to a sales member I never got a call back despite my weekly efforts. It took 4 weeks to get a hold of someone when trying phon More

by LKER.ARNOLD
Recommend Dealer
No
Employees Worked With
Yvonne Dyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Dyer
Nov 10, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 08, 2023

I came to change belt and do oil change, I waited 4hours, and at the end ,they forgot to do my oil change, and I had to wait another 2 hours to do oil change, and when I asked why? They said you didn More

by Adil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike DiPaolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Aspropotamitis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Nucar Chevrolet of Norwood responded

We’d like to thank you for sharing details of your recent experience at our dealership, Adil. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 07, 2023

My whole existence was trouble free as it should, I'm over the top satisfied an will definitely recommend all my family members and friends More

by MRMARVINWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DiPaolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Aspropotamitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Xides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave, Jack Adam
Nov 08, 2023 -

Nucar Chevrolet of Norwood responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 03, 2023

Great job on my Camaro. Thank you. Jimmy in Service is the best. Now to start looking for a replacement More

by jeffrn1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Aspropotamitis
Nov 04, 2023 -

Nucar Chevrolet of Norwood responded

Jeff, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jimmy does for Boch Chevrolet and our customers. Hope to see you again soon! Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 02, 2023

I had a problem regarding a recall. When I came to the Norwood, MA location my problem wasbtaken care of within 2 hours. Mike was friendly, knowledgeable, and helpful. Thank you. More

by Laneice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Andrade
Nov 04, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for your wonderful feedback, Laneice. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 02, 2023

Jimmy did a great job on keeping me up to date. On my card progress with the repairs More

by EDENOS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Nov 04, 2023 -

Nucar Chevrolet of Norwood responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jimmy. Please let us know if we can ever help you in the future. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 02, 2023

They made a mistake and admitted it and fixed, I needed a new battery, and Yvonne Dyer was so helpful, kept me informed, helped me to calm down. I will continue to keep using there service. More

by MMLENNON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dyer
Nov 04, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 02, 2023

they have a great team as long as I’ve been going there since I got my truck from there and never had an issue. staff is great. Truck is great keep up the great job guys. More

by ADELVALLE1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaydee Flemmings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Nucar Chevrolet of Norwood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

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