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Nucar Chevrolet of Norwood - Service Center

Norwood, MA

4.5
477 Reviews
Call Service Center (781) 780-7241

477 Reviews of Nucar Chevrolet of Norwood - Service Center

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December 05, 2023

Service was well explained, loaner vehicle was provided, and work was done professionally and completely. Dealership filled the washer fluid and did the multipoint inspection for me and even charged the veh More

by elauerm1
Recommend Dealer
Yes
Employees Worked With
Mike, Mike DiPaolo, Jack
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Dec 05, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for putting your trust in Nucar Chevrolet of Norwood! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Nucar Chevrolet of Norwood Team

December 05, 2023

Quick and easy dealer experience as a first time buyer. Was made to feel comfortable and they were respectful towards all questions. More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Wayne Xides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Xides
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Dec 05, 2023 -

Nucar Chevrolet of Norwood responded

Ryan, we sincerely thank you for going out of your way to write this review about Nucar Chevrolet of Norwood. We try to create a comfortable and stress-free environment for each and every customer. Sincerely, The Nucar Chevrolet of Norwood Team

December 05, 2023

Good, fast maintenance, I like the full inspection and recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than More

by Traverse guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Xides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Xides
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Dec 07, 2023 -

Nucar Chevrolet of Norwood responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Nucar Chevrolet of Norwood Team

December 04, 2023

A was great everyone was very friendly Michael did explain in detail what do I need to keep my car up to date More

by MAX_NOEL
Recommend Dealer
Yes
Employees Worked With
Michael A
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Dec 05, 2023 -

Nucar Chevrolet of Norwood responded

Max, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Sincerely, The Nucar Chevrolet of Norwood Team

December 04, 2023

Workers at the dealership were wonderful. Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes. More

by DANIELLESHAW2017
Recommend Dealer
No
Employees Worked With
Wayne Xides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Xides
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Dec 07, 2023 -

Nucar Chevrolet of Norwood responded

Danielle, it appears the impression you received during your recent experience with our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please contact us so we can work toward a resolution and improve our phone service. Your satisfaction is of the utmost importance. Thank you. Sincerely, The Nucar Chevrolet of Norwood Team

December 02, 2023

Brake squeaking sound is not fixed after we changed it. As per them it will exist for all the new cars. Kind of Joke to me More

by KALAI77INDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Aspropotamitis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Nucar Chevrolet of Norwood Team

Dec 05, 2023 -

KALAI77INDIA responded

Changed the front and rear brakes of my 2016 Chevy Malibu in November and front brake started making squeaking sound from Day one. Took that to the dealership for fixing it and as per them squeaking sound will be present and it won't go. All the new brakes will make these kind of sounds for various reasons. This is Kind of Joke to me, as I am not seeing any other brake changed cars are making the sound. The sound is so annoying to me. I have spent min $3000 for my car in last 3 months, but still I am not satisfied with the service provided by Boch Chevy.

November 30, 2023

Very helpful staff great overall experience I appreciate the recommendations from the staff they were very knowledgeable More

by MIKEMERC35689
Recommend Dealer
Yes
Employees Worked With
Jimmy Aspropotamitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Aspropotamitis
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Nov 30, 2023 -

Nucar Chevrolet of Norwood responded

Mike thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Nucar Chevrolet of Norwood! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Nucar Chevrolet of Norwood Team

November 30, 2023

Swift, Professional, and kind service They were in constant communication with me and I never felt like they were upselling me on any service More

by NICK.NUDLER
Recommend Dealer
Yes
Employees Worked With
Wayne Xides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Xides
Report | Print
Nov 30, 2023 -

Nucar Chevrolet of Norwood responded

Thank you so much for taking time out of your day to share your experience with everyone, Nick. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Nucar Chevrolet of Norwood Team

November 30, 2023

Waited over 3 hours for an oil change Waited over 3 hours for an oil change. Staff was friendly and apologetic but was frustrated with the wait. Especially since they originally told me it'll be an hour - 1. More

by EMILY.OCONNOR32
Recommend Dealer
No
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Dec 04, 2023 -

Nucar Chevrolet of Norwood responded

Emily, thank you for sharing the details of your experience with us. At Nucar Chevrolet of Norwood we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Nucar Chevrolet of Norwood Team

November 30, 2023

I had to bring me car back for a related issue from a past repair. They got the issue resolved at no cost to me. More

by number752003
Recommend Dealer
Yes
Employees Worked With
Ok
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Dec 01, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Nucar Chevrolet of Norwood Team

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