Nucar Chevrolet of Norwood - Service Center

Hi good afternoon my name is Zaid I been some many DEALERSHIPS BUT THERE ARE THE BEST PLACES there are very great helpful and helpful very good customer service Thanks DEALERSHIPS BUT THERE ARE THE BEST PLACES there are very great helpful and helpful very good customer service Thanks More

It was fine but there was water in the trunk when we test drove it. We mentioned it 2 times on different days and it was still in the trunk went we went to pick it up. drove it. We mentioned it 2 times on different days and it was still in the trunk went we went to pick it up. More

If I could give this dealership a 0 star review I would. I had an appointment set for a certain time and was told they would call me with a diagnosis that afternoom or to tell me my truck was done. Fast for I had an appointment set for a certain time and was told they would call me with a diagnosis that afternoom or to tell me my truck was done. Fast forward 72 hours without a vehicle my truck still wasn’t looked at and no one had reached out with any sort of explanation or to offer a rental. When I finally reached a manager he told me he would take care of it and provide an interior detial for my troubles. Which I would assume would be standard anyway after investigating a leaking sunroof on ‘22 truck. When I picked up my vehicle a week later my truck not only didn’t have a detail which was promised but it was covered in snow and ice which I had to clean off myself. More

The situation was a little complicated because I went in for repairs but knew the cost might lead me to buy a new car so Yvonne was great getting me the estimate and helping my transition to the trade in an for repairs but knew the cost might lead me to buy a new car so Yvonne was great getting me the estimate and helping my transition to the trade in and new car process. Also great helping with inspection and communication through the process. More

Yvonne was great. My battery died and I didn't want to turn the truck off in case it wouldn't start again. She was able to take care of me that morning and get me on m My battery died and I didn't want to turn the truck off in case it wouldn't start again. She was able to take care of me that morning and get me on my way to work. She was easy to work with which is appreciated when you have an emergency. More

I brought my truck in for service. The engine was running rough and also idling kind of rough. I told them a code came up for #5 spark plug and they saw the same when they plugged in. The engine was running rough and also idling kind of rough. I told them a code came up for #5 spark plug and they saw the same when they plugged in. After waiting almost 2 hrs while they ran tests it came back that the cam shaft and surrounding parts were bad. I couldn't believe a truck with 45k miles would have a bad cam shaft. I had to pay over $100 for basically telling me it would cost over $9k to fix it. I then left and the next day I put a new plug and wire in #5. The truck runs like new again. I have always done my own maint. but, I thought this time I'd let the pros do it since it is a 2014 truck. Imagine if I didn't know how to fix it! Very disappointed in the Boch Chevy team. The only plus was the service advisor Jimmy who was understanding and friendly. More

Communicated with me throughout my stay and returned my car as promised Keep up the good work car as promised Keep up the good work More

they always on time all ways pick phone very polite very explanation they give very good smile offering drinks & donuts 🍩 explanation they give very good smile offering drinks & donuts 🍩 More

Main reason why I go. Bought the car there when it was Clay. Yvonne is the saving grace. She always takes care of me and I TRUST her. Have had problems in the past with so Bought the car there when it was Clay. Yvonne is the saving grace. She always takes care of me and I TRUST her. Have had problems in the past with some upcharging in past years. Left a bad taste about the dealership. More

Very knowledgeable and helpful sales people As soon as I got the registration they got the truck inspected right away. got the registration they got the truck inspected right away. More