Nucar Chevrolet of Norwood - Service Center

Up to my visit on 6/15/24 everything was good. The service on 6/15 I was told by Wayne he would use a coupon for my oil change because I forgot mine at home but I guess he forgot. But I just paid The service on 6/15 I was told by Wayne he would use a coupon for my oil change because I forgot mine at home but I guess he forgot. But I just paid when asked to and assumed the coupon was applied guess I should have checked. My only other issue was the strong cigarette smell from Wayne that was unpleasant and had to use my inhaler. But overall waiting room was remodeled and comfortable along with the service entrance. More

Wayne was very helpful and informative in helping get everything done correctly and in a timely manner. everything done correctly and in a timely manner. More

Had a good experience. Mike Andrade kept me informed about my car throughout the whole process of repair. Mike Andrade kept me informed about my car throughout the whole process of repair. More

Disappointed in the extreme lack of communication. Our Camaro was there for 8 days. We called daily for an update but it fell on deaf ears. No one would return our calls. We understand delays occur. Our Camaro was there for 8 days. We called daily for an update but it fell on deaf ears. No one would return our calls. We understand delays occur. However, with the proper communication, we would have rented a vehicle in order to not to miss meetings. We are a 3rd generation Chevy family and were planning on purchasing a Chevy for our son. Unfortunately, we will not be purchasing it from your dealership. More

Great job. They were courteous, kept in touch with me, and got the job done on schedule. Very pleased. They were courteous, kept in touch with me, and got the job done on schedule. Very pleased. More

Great service from Mike in the service department and David Shulsky in the sales department David Shulsky in the sales department More

This was an unexpected service since I experienced a disappointing breakdown after only 4K miles of owning the vehicle. It was towed to the dealership over the weekend and I expected that I would have t disappointing breakdown after only 4K miles of owning the vehicle. It was towed to the dealership over the weekend and I expected that I would have to call on Monday but I was impressed that Sydney the service representative reached out first thing in the morning. She said she would call me later in the day and when we spoke she explained that unfortunately it was still not fixed. I inquired about a rental and arrangements were made within the hour. Much to my surprise the vehicle was repaired within a couple of days and I was able to return my rental on site which was very convenient. More

Great deal and greater service. Jason was great with showing the ins and outs of the car. Glad we came to NUCAR again great people and love the car. Jason was great with showing the ins and outs of the car. Glad we came to NUCAR again great people and love the car. More

Dealership great. My sales person Josh was the best. Cool guy answered all my questions even after I brought my cat My sales person Josh was the best. Cool guy answered all my questions even after I brought my cat More

This was the worst experience. The service was terrible I was forced to contact the general manager for assistance The service was terrible I was forced to contact the general manager for assistance More