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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

3.6
57 Reviews

57 Reviews of Nucar Chevrolet of New Castle - Service Center

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January 11, 2019

Service Department that runs smoothly Outstanding customer service with the Service Department! Recently, I brought in one of our vehicles to be serviced. We had a few hiccups with commu More

by jscollin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin Aliberto & Tom Kitts
August 15, 2018

My car was damaged while a recall was being repaired. I brought my 2008 Pontiac G8 GT into Nucar service so I could have a recall taken care of, and I figured I might as well go ahead and get the oil chan More

by Gavin4379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t have the names of the people I dealt with because it was all in the parking lot.
September 13, 2017

Service Area I just got back from trying to have the free oil service change done, that was originally scheduled by NuCar when the vehicle was first purchased. More

by Disappointed
Recommend Dealer
No
Employees Worked With
Bob
August 09, 2017

Bad service bad management the place is horrible We brought our truck to be serviced at nucar in new castle Delaware after that broken down. We first spoke to Brandon Ladimir, he stated there was More

by Kell234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Ladimir , Felicia Evangelist , John Mcdaniels
July 21, 2017

Hate this place Go somewhere else . Spent several hours in the lounge and had nothing done on my vehicle! Simple brake job I could have done myself for $167.95 I paid More

by xxxxyounucar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine
June 27, 2016

First Service and got the upsell I took my truck in for the first service that was not part of the factory included service and I got the upsell. It funny how the truck needs an align More

by Some Guy
Recommend Dealer
No
September 05, 2012

HIGHWAY ROBBERY... I brought my supercharged 2005 Corvette in for service yesterday and they quoted me $1,300 to replace a water pump! I called around and any other reputable auto shop quoted $600 o More

by wkiry
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Bradley
Sep 11, 2012 -

Nucar Chevrolet of New Castle responded

Thank you for taking the time to provide feedback about our dealership on Dealerrater. Although your comments do not shine a favorable light on us, it is helpful to know where we can make positive changes. We apologize for your experience and appreciate the opportunity to make this right. You may contact me at anytime to discuss any concerns you may have. Regards, Rob Hart Nucar Connection 302-613-5689

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