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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.3
136 Reviews
Call Service Center (877) 763-0903

136 Reviews of Nucar Chevrolet of New Castle - Service Center

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April 17, 2025

The very 15 word minimum is a joke especially sense It restricts any real explanation. More

by Graylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 18, 2025 -

Nucar Chevrolet of New Castle responded

We’re sorry to see the 1-star review and understand your frustration. We’d appreciate the chance to hear more—please give us a call at 877-687-1304 so we can discuss your experience and try to make things right.

April 15, 2025

Everytime that I came to Nucar, I had excellent. Exceptional customer service and auto service. More

by chartonecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Madden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the 5 star review and great feedback! We appreciate the recommendation.

April 14, 2025

Dan was proffesional and accomodating to our tide schedules. The process went smooththly and timely efficiant. This wasn't our first time buying from him and the experience always improves as we gro More

by SHARONYGERARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Hartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Caltuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dionisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can remember all, but thanks
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Apr 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re so glad Dan was able to accommodate your schedule and make the process smooth and efficient. We truly appreciate your continued trust and look forward to working with you again!

April 13, 2025

Nucar has always been fair courtesy friendly in my words they are the best greatest that’s why I stay with Nucar and the fellow at the help desk when you drop your car off he’s the bomb I think his name is More

by LBEATTIE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ferrell
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Apr 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the awesome review! We’re so glad to hear you’ve had great experiences with us—your loyalty means a lot. We’ll be sure to pass along your kind words to Ferrell!

April 13, 2025

everything was great. Work was done on time and the waiting room was wery nice. More

by BILLANDUSCHI23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the wonderful review!

April 13, 2025

Easy appointment. . quick service done right the first time by friendly people. More words here! More

by wacoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad to hear everything went smoothly and that our team took good care of you. We appreciate your kind words and look forward to seeing you next time!

April 11, 2025

The people were professional and the work was done in an ample amount of time. More

by boomdocka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
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Apr 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad you had a professional experience and that everything was completed in a timely manner.

April 11, 2025

Over all everyone was very nice. But when the work was done, no one talked to me about my car. The were very nice to get the car for me. More

by DIANESHAW80
Recommend Dealer
Yes
Employees Worked With
Damon Ferrell
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Apr 11, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the feedback! We're glad to hear the team was friendly, but we apologize for the lack of communication at the end. We’ll use your input to improve and ensure a more complete experience next time.

April 10, 2025

I liked that I could schedule an appointment for an oil change. I also liked that I could use the wifi to work while I waited. More

by jakrywko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the review! We're glad you enjoyed the convenience of scheduling and using the Wi-Fi while you waited. Hope to see you again soon!

April 10, 2025

We waited for our oil change. Damon was very nice checking us in. The waiting area was comfortable with complementary water, coffee and tea. We were in and out in an hour. More

by vtxrider1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Report | Print
Apr 11, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad Damon took good care of you and that you had a comfortable visit. Happy to hear everything was quick and easy!

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