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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.3
142 Reviews

142 Reviews of Nucar Chevrolet of New Castle - Service Center

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March 06, 2025

Unable to give testimony, due to employer policy. The public relations officer is not available at this time. More

by admin51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 07, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the 5-star review!

March 04, 2025

Nice people working at dealership. I don't go anywhere else for service ony car More

by carmellatowles1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your loyalty and kind words! We're glad to be your go-to for service and appreciate your support. See you next time!

March 02, 2025

It took over two hours for the oil change and rotation and I was emailed a coupon for $89 oil change for guy in charge said I needed 8 quart of oil it cost $99 dollars so I’m seeing that you don’t back y More

by WODENROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t no them
Mar 04, 2025 -

Nucar Chevrolet of New Castle responded

We’re sorry to hear about your experience and appreciate your feedback. Our goal is to provide efficient service and clear communication on pricing. We’d love the opportunity to look into this further and address any concerns you have. Please reach out to us directly at 877-687-1304 so we can make this right. Thank you.

March 02, 2025

They were super friendly, took top-notch care of me and my truck. I'll be doing business with them again in the future for sure. More

by hamgrant937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wadolny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your kind words! We're so glad to hear that you had a great experience and that your truck was well taken care of. We look forward to serving you again in the future!

March 02, 2025

I also work at a repair shop and we buy some parts from Nucar last month we spent $ 2100.00 we needed a shifter for a 2019 Chevy they said it would be 2 weeks . The customer called Nucar and we had the par More

by TOMPINE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cochran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Nucar Chevrolet of New Castle responded

We appreciate your business and your feedback. We understand your frustration and apologize for any miscommunication regarding the part availability. We’d love the opportunity to make things right and ensure you receive the best service possible. Please reach out to us directly at 877-687-1304 so we can address your concerns and find a better solution moving forward. Thank you.

March 02, 2025

I have a 2008 Chevrolet Trailblazer that needed a temperature sensor and that was My first visit about one year ago. Then recently I made an appointment 📆 for an oil change. I was never turned away More

by Earl C. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cochran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wadolny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your kind words and for trusting us with your Trailblazer! We’re always happy to provide courteous and professional service!

February 28, 2025

I will never buy a car from a different dealership. The staff is the friendliest I have ever met from the sales team to the service center. I can trust that the information I’m given is accurate and th More

by BRISNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Nucar Chevrolet of New Castle responded

Wow! Thank you for your incredible loyalty and kind words! We're honored to be your go-to dealership and are thrilled that our team, from sales to service, continues to provide a trustworthy and friendly experience. We look forward to serving you for many years to come!

February 23, 2025

Always a good experience. Clean and comfortable. Responsive and considerate Love the full inspection done along with the needed/requested services. Makes me feel much safer on More

by madje01
Recommend Dealer
Yes
Employees Worked With
Lacey
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your wonderful feedback! We're glad you appreciate our clean and comfortable environment, as well as our thorough inspections. Your safety and satisfaction mean a lot to us, and we look forward to serving you again!

February 22, 2025

Nucar service is amazing. Always in and out and great customer service..From the time I walked in until the time my truck was ready, They kept me informed about my truck and l More

by meiruntheshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Your perfect rating has truly brightened our day. Thanks for choosing us and sharing your positive experience!

February 22, 2025

Car was fixed to my satisfaction . Appreciate the shuttle service. Glad I got tire warranty More

by PHILLYEAGLESJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon ****
Feb 24, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for awarding us 5 stars. We’re glad our efforts made a difference and look forward to your next visit!

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