Nucar Chevrolet of New Castle - Service Center

In my 8 years of dealing with them, it has always been positive. Easy to schedule service, staff are kind positive. Easy to schedule service, staff are kind More

They always do the work in a timely manner and get me back on read. back on read. More

Was told my vehicle had passed inspection but 2 hrs after driving home the check engine light came on. Comes to find out that it needed a new catalytic converter and that was almost a 2 week wait on repairs. driving home the check engine light came on. Comes to find out that it needed a new catalytic converter and that was almost a 2 week wait on repairs. I paid over 18k cash and had to go through this. I truly believe that some how it was falsely passed through inspection. More

Didn't have to wait long and the work was done right thank you people was pleasant thank you people was pleasant More

They did me real good He's a good guy if I had to do it again I would like to work with him again I would like to work with him More

The staff was nice and professional. My car needed a lot of work. However, I got a discount for being a loyal customer. I highly recommend them for services. My car needed a lot of work. However, I got a discount for being a loyal customer. I highly recommend them for services. More

People were great and professional. They made you feel they cared. They kept me informed and let me know what was going on and kept promises of contact and performance. My Car was clea They made you feel they cared. They kept me informed and let me know what was going on and kept promises of contact and performance. My Car was cleaned to show room new. Thanks Newcar! More

My auto was there for 3 weeks. I was never offered a loaner. When I made the suggestion I was told it was a company courtesy. I just don't think I was offered the highest customer I was never offered a loaner. When I made the suggestion I was told it was a company courtesy. I just don't think I was offered the highest customer service experience. In my many years doing business with Nucar this is my first unfavorable experience More

From the initial greeting from Doug Kane and his great customer service answers to our questions, he made our experience smooth sailing. Sam in the finance dept.also helped us in making a final decision. customer service answers to our questions, he made our experience smooth sailing. Sam in the finance dept.also helped us in making a final decision. Nucar dealership sells nice vehicles and the staff also shows concern for keeping new customers satisfied so they will tell other people to come on in to Nucar. More

From the time I got to the dealership, he made me feel welcome. He kept me informed of vehicle of status and took care of the my needs to get me out quickly. welcome. He kept me informed of vehicle of status and took care of the my needs to get me out quickly. More