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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.4
161 Reviews

161 Reviews of Nucar Chevrolet of New Castle - Service Center

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June 26, 2025

Damien is the man I come all the way from Pennsylvania to deal with Damien who happens to be one of the best service people I've ever dealt with so that's the reason why I come to your dealership because he' More

by Bucky mayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien at service
Jun 27, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the awesome review! We’re thrilled to hear that Damien continues to go above and beyond—it means a lot that you travel all the way from Pennsylvania to work with him. We’ll be sure to pass along your kind words!

June 26, 2025

Chevy service was excellent. Was told service would take 2 to 4 hrs. Service was complete in less than 2. Great job More

by BISHOP_HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Jun 27, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad to hear your service was completed ahead of schedule and met your expectations. We appreciate your kind words!

June 23, 2025

Always great service! ! Only thing more i could ask for is for a car wash and vaccume when I get service. Adam Bunting is the best!! Seems to care alot about customers. More

by DIAMOND100204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bunting
Jun 23, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're thrilled to hear you always have a great experience and that Adam takes such good care of you. We appreciate the feedback about the car wash and vacuum—it's noted!

June 20, 2025

My previous visit I dropped my car off the night before, the next day no call no inspection video. I called the following day to find out the service wasn't done so I wasn't coming back again. Melissa promi More

by Robert.Rowe
Recommend Dealer
Yes
Employees Worked With
Melissa & Rob S
Jun 23, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for giving us another chance! We’re glad Melissa was able to turn things around and that your most recent visit met expectations. We appreciate your patience and your feedback!

June 18, 2025

The man who checks me in evey service I don’t know his name black gentleman often wears a hat he is so nice. He makes my experience really great. I always get the service I request and if anything more ne More

by TRENEE_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 19, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for your kind words! We’re thrilled to hear that your service experience has been consistently positive and that our team member has made such a great impression. We’ll be sure to pass along your appreciation—he’ll be glad to know his efforts make a difference. We look forward to seeing you next time!

June 18, 2025

I Appreciate the work they done on my car. Patient took their time with me and got the job done More

by mainor.robyne21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jun 19, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind review! We're glad to hear you felt well taken care of and that the team took the time to get the job done right. We appreciate your trust and look forward to serving you again!

June 18, 2025

Everything was great. I come there to get good service and your people to check everything on my car. Nice waiting area also. More

by RESREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 19, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're happy to hear you consistently receive the service you expect and enjoy the waiting area. We appreciate your trust and look forward to your next visit!

June 17, 2025

It was fast and on time. ..very polite and personable It was a very good experience More

by Ohrobbb123
Recommend Dealer
Yes
Employees Worked With
William and Melissa
Jun 18, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad to hear you had a fast, on-time, and positive experience. We appreciate your support and hope to see you again soon!

June 16, 2025

I've been coming here since I got my car. They are always helpful & accommodating. More

by phawkins1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 17, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your loyalty! We're so glad to hear you've had consistently helpful and accommodating experiences with us. We truly appreciate your continued trust!

June 16, 2025

They were unable to fix my car. GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my More

by lisachelotti87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cochran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wadolny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience—we’re truly sorry to hear about the frustration this has caused. We’d like the opportunity to look into this further and see how we can help. Please give our Service Manager a call at 877-613-4094 so we can discuss your situation in more detail. Thank you.

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