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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
479 Reviews
Call Service Center (978) 458-2526

479 Reviews of Nucar Chevrolet of Lowell - Service Center

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February 25, 2024

Love our experience We will very pleased with the service We would buy another car there More

by GGERALD45
Recommend Dealer
Yes
Employees Worked With
Blake
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Feb 28, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

Helpful
February 24, 2024

Very happy with the salesman knowledge about the vehicle I was looking for. I was also happy with the overall process of purchasing a car! More

by CAPPYSR
Recommend Dealer
Yes
Employees Worked With
Jamal
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Feb 27, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

Helpful
February 23, 2024

Jamal was very helpful throughout the experience. He was knowledgeable of the vehicle that I wanted and was not over the top. More

by Kmrurak
Recommend Dealer
Yes
Employees Worked With
Jamal
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Feb 26, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Jamal and I look forward to working with you again down the road. - Steve Alesse, General Manager

Helpful
February 22, 2024

I was absolutely satisfied with everyone that I came in contact with in the service department. Very helpful and friendly 😊 More

by ducksfore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Feb 23, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - Steve Alesse, General Manager

Helpful
February 11, 2024

Great communication When they thought the jeep was done it ran into a few more issues and they went above and beyond to figure out what the problem was More

by foggryan9
Recommend Dealer
Yes
Employees Worked With
Pete
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Feb 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. - Steve Alesse, General Manager

Helpful
February 05, 2024

CAME PRE APPROVED ASKED MULTIPLE TIMES NOT TO RUN MY CREDIT AND THEY DID ANYWAY, ALSO CAR WAS NOT DELIVERED ON TIME More

by RANDALL.NICHOLS
Recommend Dealer
No
Employees Worked With
Blake or Blain and business manager
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Feb 05, 2024 -

Nucar Chevrolet of Lowell responded

Mr. Nichols, I apologize for the delay in getting your new vehicle registered, causing a delay in your delivery time. The MA Registry system was indeed experiencing down time which caused the issue. Thankfully, our Registry officer came in on Saturday once the system was back online and got the registration processed for you so that the delay was minimized as much as possible. We appreciate your patience. We also appreciate your business, so please don't hesitate to reach out with any other questions or concerns. Best, Steve Alesse, General Manager

Helpful
February 03, 2024

It was painless. Welcoming and professional. Body work was great also service dept changed oil new inspection sticker and a car wash. More

by Mark.lombard
Recommend Dealer
Yes
Employees Worked With
Pete jameson
Report | Print
Feb 06, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department, Mark. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - Steve Alesse, General Manager

Helpful
February 02, 2024

Easy to deal with. Very friendly staff Very helpful to fulfill my overall expectations Successful More

by RTPAYNE1
Recommend Dealer
Yes
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Feb 05, 2024 -

Nucar Chevrolet of Lowell responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. - Steve Alesse, General Manager

Helpful
February 01, 2024

Fast and easy and didn't take a lot of my time The process was smooth and my car was delivered quickly More

by LOUIEPAOLUCCI1968
Recommend Dealer
Yes
Employees Worked With
Jamal
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Feb 02, 2024 -

Nucar Chevrolet of Lowell responded

Louie, I am pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - Steve Alesse, General Manager

Helpful
January 30, 2024

Dealership was great with handling my requests and also helping with a damaged previous vehicle More

by KEENAN21
Recommend Dealer
Yes
Employees Worked With
Pedro& Joe Dolci
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Feb 01, 2024 -

Nucar Chevrolet of Lowell responded

Keenan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

Helpful
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