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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
664 Reviews
Call Service Center (978) 458-2526

664 Reviews of Nucar Chevrolet of Lowell - Service Center

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December 23, 2024

Bryan n service was just so nice and helpful. Took my car in for a sound coming from my engine. Bryan and the cast of nice people there got me in and out with no hassle. I will definitely be retu More

by Whitney H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Dec 25, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Whitney! We greatly appreciate your kind words about Bryan and our team at Nucar Chevrolet of Lowell. We're thrilled to hear that you had a hassle-free experience and that we could help with your engine issue. We look forward to welcoming you back for your future service needs! Safe travels! - Steve Alesse, General Manager

December 20, 2024

Knowledgeable sales staff and service center had a leak in my window fixed that was covered under the warranty how to replace keys made More

by PRAISEGOD247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! We appreciate you choosing Nucar Chevrolet of Lowell and are glad to hear that our knowledgeable sales staff was able to assist you. It’s great that we could help resolve the leak issue under warranty and address your key replacement needs. If you have any more questions or need further assistance, please feel free to reach out to us. We look forward to serving you again! - Steve Alesse, General Manager

December 19, 2024

Good work car looking brand new. Good customer service. I recommend this place to everybody. More

by Peterchiltonruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Dec 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We're thrilled to hear that you found your car looking brand new and that you received great customer service at Nucar Chevrolet of Lowell. We appreciate your recommendation and look forward to welcoming you back in the future! - Steve Alesse, General Manager

December 18, 2024

Just like family - Anthony/Denise/Bryan/Jim/Chris - I bring it in every 6 months - no worries - I now have my daughter doing the same. They truly care about me. We buy all our vehicles from the!! Hugs More

by HRICCI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Love, love, love, - Denise, Bryan, Jim, Chris
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Dec 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you! We truly appreciate your kind words and loyalty to Nucar Chevrolet of Lowell. It's wonderful to hear that you and your family feel like part of ours. We’re always here to provide the best care and service for you and your daughter. Hugs back to you, and we look forward to your next visit! - Steve Alesse, General Manager

December 12, 2024

Brian was so helpful. Didn’t charge me for stuff another mechanic told me I needed. Nice to know still trustworthy people out there! More

by LisaS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you! We appreciate your kind words about Brian and are thrilled to hear that you found him helpful. At Nucar Chevrolet of Lowell, we strive to provide honest and transparent service to all our customers. We look forward to seeing you again, and don’t hesitate to share your experience with others! - Steve Alesse, General Manager

December 12, 2024

Always get great friendly service. I was told that I could get a loaner car. It was ready for me. Everything was perfect !! More

by F.SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Dec 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I greatly appreciate your kind words about the friendly service at Nucar Chevrolet of Lowell. I'm thrilled to hear that your loaner car was ready and that everything went perfectly for you. I look forward to seeing you again for your next visit! - Steve Alesse, General Manager

December 09, 2024

Everyone was great! ! Adviser kept me up to date, from order status to making an appointment. More

by SKEINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about our team and are glad to hear that our adviser kept you informed throughout the ordering process and appointment scheduling. Your satisfaction is important to us at Nucar Chevrolet of Lowell. We hope to see you again soon! - Steve Alesse, General Manager

December 08, 2024

Great service Jim is the best very knowledgeable and thoughtful would use recommend to use More

by Jjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikeis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josef Whebi
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Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about Jim and are thrilled to hear that you had such a positive experience with his knowledgeable and thoughtful service. At Nucar Chevrolet of Lowell, we strive to provide great service to all our customers. We hope to see you again soon! - Steve Alesse, General Manager

December 06, 2024

Professional, courteous and very prompt. Mitchell was great. His communication one point and follow up was thorough. More

by JMBRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell in service
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Dec 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm glad to hear that Mitchell provided you with great service and thorough communication at Nucar Chevrolet of Lowell. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

December 06, 2024

Horrible customer service. Never been lied to so much in my life. I would give this place 0 stars if it was an option. Will tell everyone I know to stay away. More

by Mmssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some chick with an A name
Report | Print
Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience. We understand your frustrations and take your feedback seriously. At Nucar Chevrolet of Lowell, we strive for the best customer service, and your experience does not reflect our standards. I invite you to reach out to me directly to discuss your concerns further, as we value the opportunity to make things right. Your satisfaction is important to us. - Steve Alesse, General Manager

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