Nucar Chevrolet of Lowell - Service Center

Friendly, clear communication Brought car in for problem diagnosing and was successfully able to find and record the error codes while they were still actively on diagnosing and was successfully able to find and record the error codes while they were still actively on More

I appreciate your team upselling me on the extended warranty which noone can provide me information on nor give me their contact information. Please note I purchased this vehicle approximately 6 months warranty which noone can provide me information on nor give me their contact information. Please note I purchased this vehicle approximately 6 months ago, yes only 6 months ago and it has 50k miles on it....so you're either selling lemons, not holding the quality of service and products to an expected quality customers should be receiving or truly just do not care about your job and the quality of service you offer. I personally knew there was something causing wear on my tires, 1 week after my scheduled maintenance that your team failed to notice at it's maintenance date and also failed again when I returned a week later stating something was wrong. From there I went to another service center who quickly understood the noise I was hearing was indeed an issue causing wear on my tires. After I brought my car back for a 3rd time your team offered to diagnose my car after I paid, until I spoke with management. Until you can provide actual satisfactory service or support for clients I highly recommend GMC to everyone right next door for all of their car's service needs. More

Everyone was professional and courteous. They had my truck done fairly quickly and were through in explaining what had been done for my tune up! Great service. They had my truck done fairly quickly and were through in explaining what had been done for my tune up! Great service. More

Listen to what I was looking for and was responsive when I needed him and had questions I needed him and had questions More

Since the time that I changed my servicing dealership to Nucar Chevrolet in Lowell, my experience has been nothing short of exceptional in all areas. Nucar Chevrolet in Lowell, my experience has been nothing short of exceptional in all areas. More

Could not install my part then tried to give be run around about returning item I had to literally call GM to get correct answer then they changed their toon around about returning item I had to literally call GM to get correct answer then they changed their toon More

For the most part, it’s a pretty good dealership, people are usually friendly. But I don’t think it should take 2 hours for an oil change to be completed. Also, when I showed up for my appointment, I was to are usually friendly. But I don’t think it should take 2 hours for an oil change to be completed. Also, when I showed up for my appointment, I was told the “next person would be with me shortly” three different times. More

Extremely expensive and unnecessary when it comes to service. Sales department will upsell you on everything then not provide information on the warranty they sell you. Place is a joke, no accountabilit service. Sales department will upsell you on everything then not provide information on the warranty they sell you. Place is a joke, no accountability or help once they get what they want from you. More

Great experience with all the service Was an outstanding place nice and clean and speedy service place nice and clean and speedy service More

The repair was done fairly quickly, the repair was done very well and the truck looks like it never was in an accident. It did initially take a while for the dealership to get the parts needed in order to very well and the truck looks like it never was in an accident. It did initially take a while for the dealership to get the parts needed in order to perform the repair, but I understand that it is not their fault, and takes a while to get parts for pretty much anything. Overall I am very satisfied. More