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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
559 Reviews

559 Reviews of Nucar Chevrolet of Lowell - Service Center

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August 25, 2024

New car service team always does a great job. They get us in when needed and get us out on time. I would highly recommend them More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dolci
Aug 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review, Jim! We're thrilled to hear that our service team at Nucar Chevrolet of Lowell consistently meets your needs and gets you in and out on time. Your recommendation means a lot to us. We look forward to serving you again in the future! - Steve Alesse, General Manager

August 24, 2024

A great experience as always! Got me in and out in a timely manner. See you next time! More

by BLAINBELL2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Nucar Chevrolet of Lowell and that we could get you in and out in a timely manner. We look forward to seeing you next time! Safe travels! - Steve Alesse, General Manager

August 23, 2024

Pleased with the service received, especially home pick up and loaner vehicle. Wish NuCar (a) had the parts in stock the 1st time they took it in (required a 2nd trip) and (b) when they had it the 2nd time More

by EANN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul, service driver
Aug 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! We appreciate your compliments on our home pick-up service and the loaner vehicle. We understand your concerns regarding the need for a second trip and communication about your vehicle's status. Your comments are valuable to us as we strive to improve our service at Nucar Chevrolet of Lowell. Please feel free to contact us directly if you would like to discuss anything further. - Steve Alesse, General Manager

August 22, 2024

My service advisor Bryan was out sick. Service advisor jimmy stepped up and took care of me and also picked me up at my house and brought me to the dealership to get my car. More

by MATTLOCKRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimy
Aug 23, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that Jimmy stepped in and provided excellent service during your visit to Nucar Chevrolet of Lowell. It’s great to know he went the extra mile to pick you up and ensure you were taken care of. I truly appreciate your feedback and hope to see you again soon! - Steve Alesse, General Manager

August 19, 2024

Our experience was great! Blake was wonderful and made our new Tahoe purchase seem effortless! Would highly recommend! More

by FERGUSON.L
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at Nucar Chevrolet of Lowell, and that Blake was able to make your new Tahoe purchase effortless. Your recommendation means a lot to me! I look forward to seeing you again soon. - Steve Alesse, General Manager

August 18, 2024

We were welcomed by the manager & set up with a sales rep. Both were friendly & informative. More

by Stillthe1@71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that you felt welcomed by our manager and enjoyed your experience with our sales representative at Nucar Chevrolet of Lowell. Our team prides itself on being friendly and informative, and it's great to know that it made a positive impact on your visit. I look forward to assisting you again in the future! - Steve Alesse, General Manager

August 18, 2024

Great service, very flexible, wouldn’t consider going anywhere else. Steve and his crew are truly the best… More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, David! I appreciate your kind words about the great service you received at Nucar Chevrolet of Lowell. It’s wonderful to hear that you found our team, including Steve, to be flexible and accommodating. I look forward to assisting you again in the future! - Steve Alesse, General Manager

August 15, 2024

Blane was awesome. Nucar Chevy Lowell is top notch in my book. I look forward to leasing there again. More

by TRACYBEE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! We're thrilled to hear that Blane provided you with an awesome experience. At Nucar Chevrolet of Lowell, we strive to deliver top-notch service, and we can't wait to assist you with your leasing needs again in the future. Feel free to share your experience with others as well! - Steve Alesse, General Manager

August 14, 2024

Service was good other than my car was misdiagnosed, and I didn't need to have it serviced More

by WILCOX_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep,
Aug 16, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! I appreciate you sharing your experience with us. I strive for accurate diagnostics at Nucar Chevrolet of Lowell, and I understand how important it is for your vehicle to be serviced correctly. If you have any further concerns or would like to discuss this in detail, please don’t hesitate to reach out. I value your input and look forward to improving your experience. - Steve Alesse, General Manager

August 13, 2024

Great customer service. Kept us up to date with status of the repairs. Will definitely use them again More

by Robinpwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and Ashley Boisvert in Collision
Aug 14, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the wonderful review! I'm thrilled to hear that you had a great experience with our customer service and that you appreciated the updates on your repairs. At Nucar Chevrolet of Lowell, I strive to keep our customers informed every step of the way. I look forward to assisting you again in the future! - Steve Alesse, General Manager

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