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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
560 Reviews
Call Service Center (978) 458-2526

560 Reviews of Nucar Chevrolet of Lowell - Service Center

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September 08, 2024

This Equinox is the third straight vehicle I have bought from this dealership. The service and customer service have always been top notch. More

by CHKIRBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordany Rodriguez
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Sep 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your fantastic review! I'm thrilled to hear that you've chosen Nucar Chevrolet of Lowell for your last three vehicle purchases, including your new Equinox. Providing top-notch service and customer satisfaction is our priority, and I appreciate your loyalty. I look forward to serving you again in the future! - Steve Alesse, General Manager

September 06, 2024

Easy to book an appointment online, great customer service apon arriving, drove my truck in for a 2:00 pm appointment because the check engine light was on and I was kept up on what was happening thro More

by bigdogs1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Colepaugh
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Sep 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Nucar Chevrolet of Lowell was smooth and that our team, especially Mitchell, provided you with great service. It's always our goal to keep you informed and ensure your vehicle is taken care of. We're glad we could resolve the check engine light issue under warranty at no charge. We appreciate your feedback and encourage you to visit us again for any future needs! - Steve Alesse, General Manager

September 05, 2024

Always friendly. Keeps you up to date with process! Awesome work! Highly recommend to anyone needing work. More

by Panthrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete - collision Center 5 stars
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Sep 06, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Nucar Chevrolet of Lowell. It's great to know that our team kept you informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future! - Steve Alesse, General Manager

September 02, 2024

I worked with Blaine at Nucar and was very happy with his attention and his great customer service. I would recommend him to friends. More

by TRACYBEE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Blaine at Nucar Chevrolet of Lowell. His commitment to excellent customer service truly makes a difference. I appreciate your recommendation and look forward to assisting you and your friends in the future! - Steve Alesse, General Manager

August 31, 2024

Jim took care of my car Very good service He explained everything to me and I’m was very happy. More

by gmastr7963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim service dept
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Sep 03, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, for your glowing review! I'm thrilled to hear that you received excellent service and clear explanations during your visit to Nucar Chevrolet of Lowell. We strive to ensure our customers are happy and well-informed. We look forward to welcoming you back in the future! - Steve Alesse, General Manager

August 30, 2024

Pedro Luna was professional, courteous, and knowledgeable. My experience with the entire sales process was smooth, More

by DIANE.THIBODEAU
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Diane, for your wonderful review! We're thrilled to hear that Pedro provided you with a professional and courteous experience during your sale. At Nucar Chevrolet of Lowell, we strive to make the entire sales process as smooth as possible. We appreciate your feedback and look forward to seeing you again soon! - Steve Alesse, General Manager

August 29, 2024

Awful service crashed my truck changed me for an oil change and brake service that they did not do More

by colin_b326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
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Aug 30, 2024 -

Nucar Chevrolet of Lowell responded

Colin - we are so sorry for the trouble. We are working to correct this issue ASAP, and get you back on the road as quickly as possible. Please reach out with any questions.

August 29, 2024

Great customer service and support all around from the salesman to the loan officer were quick to help us. More

by elanemaldo1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and support from our team at Nucar Chevrolet of Lowell. We take pride in assisting our customers throughout the entire process, and it's fantastic to know that our salesman and loan officer could help you quickly. We look forward to serving you again in the future! - Steve Alesse, General Manager

August 29, 2024

the experience was quick, easy, and painless. Joe was professional and helpful. happy to have it complete within a day. More

by domenic963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe M
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Aug 30, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your positive feedback, Domenic! We're thrilled to hear that your experience at Nucar Chevrolet of Lowell was quick, easy, and painless. It’s great to know that Joe was professional and helpful in making the process smooth for you. We appreciate your support and look forward to seeing you again in the future! - Steve Alesse, General Manager

August 28, 2024

All in all a good experience although the sales manager was a little abrupt when I explained that my trade in was not purchased by another dealer and I noticed that when I handed the title for my trade in More

by Norm Lazure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Norm, for your feedback. We're glad to hear that you had a good overall experience at Nucar Chevrolet of Lowell and that our salesman was helpful and competent. We appreciate your insights regarding the trade-in process and the service department's oversight with the oil change sticker. Your input helps us improve our services. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to serving you again! - Steve Alesse, General Manager

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