Nucar Chevrolet of Lowell - Service Center

First service visit I had a great initial visit to the Lannan Chevy Service Center. Making an appointment was easy. When I got there they informed me about a recall on I had a great initial visit to the Lannan Chevy Service Center. Making an appointment was easy. When I got there they informed me about a recall on my vehicle and took care of it while I was there for my routine service. I chose to wait there and they offered me a comfortable work space. The service technician I worked with took her time explaining what was going to happen and then what they did during the visit. Overall a great experience. I will be back. More

Great service! I was late... they were completely accommodating.... grateful for the service and flexibility. Price is decent and car was done within the hour. Hap I was late... they were completely accommodating.... grateful for the service and flexibility. Price is decent and car was done within the hour. Happy customer! More

Great work! I had 2 different things done at the collision center. Peter was always so nice to me and always took great care of me. The 2 women at the front desk I had 2 different things done at the collision center. Peter was always so nice to me and always took great care of me. The 2 women at the front desk happened to be a little rude. Otherwise, i would go there again to get my car done if needed. Thank you chevrolet! More

Repairing my Mazda6 Both women in the Collision Center were very helpful. Having Hertz Rental in the same building is very convenient. my car was done before the day they Both women in the Collision Center were very helpful. Having Hertz Rental in the same building is very convenient. my car was done before the day they quoted and looked great as usual. High quality body work was performed. More

Great Customer Service I have used Lannan for service in the past but this was the initial service on a new vehicle purchase and they took time to explain several things to I have used Lannan for service in the past but this was the initial service on a new vehicle purchase and they took time to explain several things to me including how to use the points in the rewards program which had been something I was struggling with. More

Efficient and friendly They got me in and out for my claim review in just a couple of minutes. When I brought my Honda in for service, they got the job done a day earlier t They got me in and out for my claim review in just a couple of minutes. When I brought my Honda in for service, they got the job done a day earlier than anticipated in order to help me save on rental costs. The staff was professional and friendly. More

Great Service Brought my truck in for routine service (oil change) and the service department exceeded my expectations with promptness and speed. They were also ver Brought my truck in for routine service (oil change) and the service department exceeded my expectations with promptness and speed. They were also very friendly. More

Servicing Colorado under warranty They were most helpful in setting up my appointment and procuring a loaner vehicle through Hertz. The Hertz experience was exhausting. It took 55 minu They were most helpful in setting up my appointment and procuring a loaner vehicle through Hertz. The Hertz experience was exhausting. It took 55 minutes to rent a vehicle. I guess Monday mornings must be very busy! With respect to fixing my list of three items under warranty - they are batting 333. One for three is very good in baseball but not so much in repairing vehicles. They were able to fix the rattle near the steering wheel. The transmission slippage at 5-8 mph upon acceleration was finally duplicated after I took the technician for a ride but he said there is no fix unless GM releases a software fix. There is a sweet smell odor when first starting the vehicle and then driving off. It dissipates after driving for about one minute. It appears to be coming from the blower while the A/C unit is on. More

Great experience again! Thanks for taking care of our needs while fixing a warrantied item! Vicki in Service was particularly helpful. Glad I bought this car from Lannan Ch Thanks for taking care of our needs while fixing a warrantied item! Vicki in Service was particularly helpful. Glad I bought this car from Lannan Chevrolet! More