Nucar Chevrolet of Lowell - Service Center

Very good and pleasant My visit was quick and well organized. Everyone was friendly and willing to help. I would recommend the service center to anyone. Coffee was good and My visit was quick and well organized. Everyone was friendly and willing to help. I would recommend the service center to anyone. Coffee was good and hot. More

Stress free Very helpful staff. Listened to my problem and knew exactly what it was and then set up an appointment to fix it. Don't change anything. The shuttle Very helpful staff. Listened to my problem and knew exactly what it was and then set up an appointment to fix it. Don't change anything. The shuttle service is a dynamite perk. More

Speedy service. Excellent service, Highly recommended Speedy service, excellent service, highly recommend, pleasant folks. Thank You for all your help. Continue with your assistance in helping with my aut Speedy service, excellent service, highly recommend, pleasant folks. Thank You for all your help. Continue with your assistance in helping with my auto repair. All the best More

Great Experience at Lannan I pulled in and spent a few minutes talking to the dispatcher, watched TV for 1/2 hours and then pulled out of the lot. 18 month service was done and I pulled in and spent a few minutes talking to the dispatcher, watched TV for 1/2 hours and then pulled out of the lot. 18 month service was done and I was satisfied. Great Job More

Great service The service was quick and everyone was very friendly. My car runs great and I will be coming back the next time I need service The service was quick and everyone was very friendly. My car runs great and I will be coming back the next time I need service More

Issue with warning lights Took car in because the warning lights were on the dealer repaired the issue and we got the car back no issues .. I recommend the dealer to others Took car in because the warning lights were on the dealer repaired the issue and we got the car back no issues .. I recommend the dealer to others More

Could not fix my car I took my Chevy Cruze in because the check engine light came on. After dropping it off in the morning I received a call saying that they knew there wa I took my Chevy Cruze in because the check engine light came on. After dropping it off in the morning I received a call saying that they knew there was a problem but could not find it and at the minimum it would take 3 hours to do so. I declined this request as they bill their labor out at a ridiculously high rate. So, in the end, I was left to pay a $130 bill for no repair on my car and no promise that even if I left it they would be able to fix it. The invoice stated that they checked two areas of the air intake system of my car, visually inspected the rest and ended up telling me that there’s no telling how long it would take to find the leak. To me this just seems like a very lack luster job. I understand that engines are complex but it was one system of the engine that needed checking. They are a Chevy dealership so you think that they would specialize in Chevy cars and maybe have seen this problem before. I would also think that a “visual inspection” should not take over an hour and cost such a high amount. Overall just a very dissatisfying experience, $130 for nothing and no other option given to try to take a step in the right direction such as testing or replacing the sensor throwing the error. More

follow up This dealership was attentive to my needs In regards to services needed after purchasing my vehicle. I appreciated their attention & responses to This dealership was attentive to my needs In regards to services needed after purchasing my vehicle. I appreciated their attention & responses to any questions I had.. More

Awesome service I have had my car there twice and service has been fantastic. They return calls immediately and follow up before doing the work. My car comes back in I have had my car there twice and service has been fantastic. They return calls immediately and follow up before doing the work. My car comes back in great condition. Highly recommend. More

I only go here because I bought my truck here. This was only for a recall. Past experiences have been terrible. One time a technician left his breakfast in my truck when I first bought it. When I f This was only for a recall. Past experiences have been terrible. One time a technician left his breakfast in my truck when I first bought it. When I first bought my truck I had to go back 4 times to get my spare key. this dealership is terrible and I tell people to avoid at all costs More