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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
605 Reviews

605 Reviews of Nucar Chevrolet of Lowell - Service Center

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March 25, 2020

Overcharged to you installed water pump and workmanship for $ 1279.38. This is wrong and considered as cheating costumer. Maybe I am treated in this way because I am a person of color. It was very regretta More

by carlsino
Recommend Dealer
No
Employees Worked With
Alex Lannan , Joseph Baker, Steve Alesse
Mar 27, 2020 -

Nucar Chevrolet of Lowell responded

Carlsino, The amount of time-consuming and arduous work that was completed on your vehicle will always be more expensive at a dealership, as opposed to an independent shop. You were charged labor rates within GM's guidelines as we do with all customers, and then we gave a discount on the work once you expressed your displeasure. The insinuation that the amount you were charged was in any way related to your race is outrageous, completely unfounded, and frankly very offensive to all of the honest, hard-working employees we have here. These are certainly challenging and frustrating times for all, and we wish you nothing but good health and good luck moving forward. Thank You.

March 24, 2020

The service is awesome. Fast and friendly. Car was done as promised. Thank you guys/girls! And the rest of the team! Highly recommend this place. More

by linhtthach
Recommend Dealer
Yes
Employees Worked With
Ashley, Lannan Chevrolet
March 21, 2020

Vicky in service was beyond helpful when assisting in the repair of my vehicle! She was attentive to all my needs and concerns. Highly recommended! More

by VanessaD
Recommend Dealer
Yes
Employees Worked With
Vicky
March 20, 2020

From start to finish everyone I worked with was honest and upfront. No shenanigans. I would go back again in a second. There was no was no wasted time. More

by ToyotaSiennaLease
Recommend Dealer
Yes
Employees Worked With
Kelvin Sanchez, Anthony Scenna
March 18, 2020

Super fast service on an oil change I was squeezed in for at the last minute, took half the time they thought it would, satisfied plus More

by retroman_1
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
March 18, 2020

Experiance was perfect All work was done well and best of all it was all covered by the extended warranty. My truck was completed on time and I received pricing on recommend More

by GypsyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
March 11, 2020

Maintenance Took my car on time for maintenance. Quick service. Friendly, fast and punctual. I would recommend using this service to my friends and family any More

by ocpts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
March 06, 2020

Recent service My recent service experience was very good and I wish to thank my service adviser and technician for the timely appointment scheduling and for fixing More

by solivanh1
Recommend Dealer
Yes
Employees Worked With
vicki, Lannan Chevrolet
March 06, 2020

Service work Only needed warranty work done, but they also reminded me of a free oil change. The were able to get my truck in next day and called as soon as it wa More

by deanlaurendeau
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lannan Chevrolet
March 06, 2020

Routine Service Went to dealer for oil change, all point,check, and tire rotation. Service took about 1 hour while I waited. After I drove out of dealer ship, I notic More

by johnsordillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Names unknown from service department, Lannan Chevrolet
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