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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
605 Reviews
Call Service Center (978) 458-2526

605 Reviews of Nucar Chevrolet of Lowell - Service Center

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December 12, 2024

Brian was so helpful. Didn’t charge me for stuff another mechanic told me I needed. Nice to know still trustworthy people out there! More

by LisaS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you! We appreciate your kind words about Brian and are thrilled to hear that you found him helpful. At Nucar Chevrolet of Lowell, we strive to provide honest and transparent service to all our customers. We look forward to seeing you again, and don’t hesitate to share your experience with others! - Steve Alesse, General Manager

December 12, 2024

Always get great friendly service. I was told that I could get a loaner car. It was ready for me. Everything was perfect !! More

by F.SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Dec 13, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I greatly appreciate your kind words about the friendly service at Nucar Chevrolet of Lowell. I'm thrilled to hear that your loaner car was ready and that everything went perfectly for you. I look forward to seeing you again for your next visit! - Steve Alesse, General Manager

December 10, 2024

Joe and Pedro were a great help they made my experience simple and easy I would definitely recommend them More

by WT13JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe baker
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Dec 11, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We’re thrilled to hear that Joe and Pedro made your experience at Nucar Chevrolet of Lowell simple and easy. Your recommendation means a lot to us! We look forward to welcoming you back for your next visit. - Steve Alesse, General Manager

December 09, 2024

Everyone was great! ! Adviser kept me up to date, from order status to making an appointment. More

by SKEINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about our team and are glad to hear that our adviser kept you informed throughout the ordering process and appointment scheduling. Your satisfaction is important to us at Nucar Chevrolet of Lowell. We hope to see you again soon! - Steve Alesse, General Manager

December 08, 2024

Great service Jim is the best very knowledgeable and thoughtful would use recommend to use More

by Jjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikeis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josef Whebi
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Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about Jim and are thrilled to hear that you had such a positive experience with his knowledgeable and thoughtful service. At Nucar Chevrolet of Lowell, we strive to provide great service to all our customers. We hope to see you again soon! - Steve Alesse, General Manager

December 06, 2024

Horrible customer service. Never been lied to so much in my life. I would give this place 0 stars if it was an option. Will tell everyone I know to stay away. More

by Mmssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some chick with an A name
Report | Print
Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience. We understand your frustrations and take your feedback seriously. At Nucar Chevrolet of Lowell, we strive for the best customer service, and your experience does not reflect our standards. I invite you to reach out to me directly to discuss your concerns further, as we value the opportunity to make things right. Your satisfaction is important to us. - Steve Alesse, General Manager

December 06, 2024

Professional, courteous and very prompt. Mitchell was great. His communication one point and follow up was thorough. More

by JMBRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell in service
Report | Print
Dec 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm glad to hear that Mitchell provided you with great service and thorough communication at Nucar Chevrolet of Lowell. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

December 05, 2024

Nice Chevrolet around to have your dealership stuff done and GM ACDelco parts found p More

by Cristopher Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
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Dec 06, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience! I'm glad to hear you appreciate Nucar Chevrolet of Lowell. Your support means a lot to me. I look forward to seeing you again for all your dealership needs! - Steve Alesse, General Manager

December 04, 2024

Jamal was very knowledgeable, professional and friendly. He kept me up to date with the progress that was being made. I appreciate that the staff went the extra mile to find the car I wanted More

by KINNALS
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind review! We’re thrilled to hear Jamal provided such excellent service and kept you informed throughout the process. It’s great to know our team went the extra mile to find the perfect car for you. Enjoy your new vehicle!

November 29, 2024

Jim was unbelievable took really good care of me thank you he’s a keeper More

by Wllrussell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O’Brien
Report | Print
Dec 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the fantastic review! We’re thrilled to hear that Jim took such good care of you at Nucar Chevrolet of Lowell. We pride ourselves on our team's dedication to customer service. We look forward to welcoming you back soon! - Steve Alesse, General Manager

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