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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
605 Reviews
Call Service Center (978) 458-2526

605 Reviews of Nucar Chevrolet of Lowell - Service Center

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December 13, 2023

Went for oil change appointment at 8:00 am which was the First appointment of the day. 6 people came in after me and they all finished and I was still not done and waited an additional 1/2 hour . The guy w More

by Petros
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of his name
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Dec 14, 2023 -

Nucar Chevrolet of Lowell responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. - Steve Alesse, General Manager

December 12, 2023

Great customer service, and acceptable timing Very knowledgeable clarification update on the work provided on my 2023 Tahoe More

by JENNIFERMCARUSO
Recommend Dealer
Yes
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Dec 13, 2023 -

Nucar Chevrolet of Lowell responded

Thanks for your outstanding review, Jennifer! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

December 12, 2023

Excellent customer service Excellent customer service friendly staff and very accommodating No more Car was in good condition More

by Gmoccia8
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 13, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - Steve Alesse, General Manager

December 11, 2023

Appointment went quicker than expected. Comfortable waiting area. WiFi. Parking was limited in service area. More

by Jennieryan73
Recommend Dealer
Yes
Employees Worked With
Guy
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to provide this feedback, Jennie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - Steve Alesse, General Manager

December 11, 2023

Very friendly staff. They helped me find the pickup I wanted I still wished they threw in a free bed liner to sweeten the deal l. More

by ZWICKERJ17
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Your compliments and kind words mean so much to us and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. - Steve Alesse, General Manager

December 11, 2023

I brought my car in for regular scheduled maintenance. Very happy with the entire experience More

by Steven M Stempien
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Steven, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - Steve Alesse, General Manager

December 11, 2023

He us new and is doing a great job Car was ready quickly. Explained what was done More

by NORMANLEVASSEUR809
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Steve Alesse, General Manager

December 11, 2023

Courteous and helpful Coming into the dealership they helped me right away, and were courteous of ensuring me that things are being done and helped me get a rental car. More

by kaido12000
Recommend Dealer
Yes
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. - Steve Alesse, General Manager

December 11, 2023

Always great work and a pleasure deal with My wife was very happy with the finished job More

by DDESMARAIS2003
Recommend Dealer
Yes
Employees Worked With
Collision center
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - Steve Alesse, General Manager

December 11, 2023

Very helpful, answered all of our questions. We did not feel pressured at all. We started out with Jamal and he help us a great deal, we made an appointment to see him a few days later. We ended More

by RICHIERASO
Recommend Dealer
Yes
Employees Worked With
Jamal and Blaine
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Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - Steve Alesse, General Manager

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