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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
610 Reviews
Call Service Center (978) 458-2526

610 Reviews of Nucar Chevrolet of Lowell - Service Center

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June 18, 2024

Good workmanship. Organized and efficient estimating, scheduling, execution, and follow-up. Pricing that I judge to be fair. More

by Dalemyers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center manager: 4 stars. Collision center admin: 5 stars
Report | Print
Jun 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle needs! I am delighted to hear about your positive experience with our workmanship, estimating, scheduling, and pricing. Your feedback is truly appreciated. I look forward to serving you again in the future. - Steve Alesse, General Manager

June 17, 2024

Thank you for fixing my car, it looks beautiful. The entire team was great with communication. More

by Tnelson7916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, for choosing Nucar Chevrolet of Lowell and for your positive review! We're thrilled to hear that your car looks beautiful and that our team provided excellent communication throughout the process. We look forward to assisting you again in the future! - Steve Alesse, General Manager

June 14, 2024

All they tried to do was rip me off they came up with some great ideas that had nothing to do with what I asked of them they only took care of one problem More

by Daltonstransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in general you have taught all of your employees to lie to the customer
Report | Print
Jun 18, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. Please reach out to me directly so we can address your specific issues and work towards a resolution. We value your input and hope to make things right. - Steve Alesse, General Manager

June 13, 2024

Blake and Anthony were both amazing in our purchasing process. Would absolutely recommend and buy again. More

by JKEN6228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
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Jun 14, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your 5-star review! I'm thrilled to hear that Blake and Anthony provided you with an amazing purchasing experience at Nucar Chevrolet of Lowell. I appreciate your recommendation and look forward to assisting you again in the future! - Steve Alesse, General Manager

June 09, 2024

They are professional and do follow up as promised. Much better dealership at NuCar than where I purchased bought it.. More

by PenneyBrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 11, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the kind words and for choosing Nucar Chevrolet of Lowell! I take pride in our professionalism and follow-up service to ensure a positive experience. I appreciate your feedback and look forward to assisting you in the future. - Steve Alesse, General Manager

June 09, 2024

I always had a pleasant experience everytime I come either to buy or fix iam happy thank you More

by KID12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim from service
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Jun 11, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience with us, we truly appreciate it! We're glad to hear that you've had pleasant visits whether it's for purchasing or service needs. We look forward to assisting you again in the future at Nucar Chevrolet of Lowell. - Steve Alesse, General Manager

June 07, 2024

People from Nucar did an excellent job on my Ford Edge. I recommend it to everyone who needs a repair More

by arilson modesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the glowing review! I am thrilled to hear that you had an excellent experience with your Ford Edge at Nucar Chevrolet of Lowell. I appreciate your recommendation and look forward to assisting you again in the future. - Anthony Scenna, Lead Sales Manager

June 07, 2024

Great staff knowledgeable Know their products very well. Can willing to go the extra mile for the customer More

by Pjbulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to share your positive experience with us at Nucar Chevrolet of Lowell! We are thrilled to hear that our staff provided you with knowledgeable and attentive service, going the extra mile to assist you. We appreciate your feedback and look forward to welcoming you back in the future or seeing you share your experience with others. - Steve Alesse, General Manager

June 03, 2024

Worse experience I've ever had from a dealer customer service was horrible communication was horrible honesty really disappointed overall More

by Mr disappointed 😔
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
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Jun 03, 2024 -

Nucar Chevrolet of Lowell responded

I can't tell you how disappointed we are to hear about your experience, but would like to understand what happened so that we can make the appropriate corrections. I would greatly appreciate you reaching out to me at your earliest convenience to discuss it. Sincerely, Steve Alesse, General Manager. 978-458-2526

June 02, 2024

Joe Dolci and Bryan Kezima were excellent and I give them both five stars. They were very attentive, and I appreciate there help. More

by PJSSANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dolci Bryan Kezima
Report | Print
Jun 05, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words and for choosing Nucar Chevrolet of Lowell. We are thrilled to hear that you found our team to be attentive and helpful. We look forward to serving you again in the future. Drive safely! - Steve Alesse, General Manager

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