Nucar Chevrolet of Lowell - Service Center
Lowell, MA
560 Reviews of Nucar Chevrolet of Lowell - Service Center
Bryan in service has been so nice to deal with. I’ve gone to him the last few times. He’s always pleasant and the only time I had to leave my car overnight he kept in touch the whole time. Very muc I’ve gone to him the last few times. He’s always pleasant and the only time I had to leave my car overnight he kept in touch the whole time. Very much enjoy the service center at Nucar More
I came in because my acceleration randomly stopped working and no lights turned on in my car. Bryan K and his team not only did a full check of my car to figure out the issue but they keep me updated working and no lights turned on in my car. Bryan K and his team not only did a full check of my car to figure out the issue but they keep me updated the entire time. I have never had such great communication regarding a car issue before! Bryan was very kind and made sure to double check everything before handing my car back to me. I was very appreciative of the amazing service. More
Came in for an oil change and a tire rotation which I guess is standard for Chevy. This is my 1st Chevy so I had no idea. Brian took the time and explained how Chevy services work. He was very friendly a guess is standard for Chevy. This is my 1st Chevy so I had no idea. Brian took the time and explained how Chevy services work. He was very friendly and texted me a multiple Inspection on my car More
Came in for a check engine light on my husbands diesel. Bryan in service got the car diagnosed right away and was able to order me a part and get me back on the road so we could go on our vacation. I will Bryan in service got the car diagnosed right away and was able to order me a part and get me back on the road so we could go on our vacation. I will be bring my car back to get the part installed. Such a pleasant friendly experience by him and everyone. Thanks Bryan More
So disappointed and disgusted. They had my husbands truck for almost a month for engine work. And still had not started working on it. No explanations barely any contact from the They had my husbands truck for almost a month for engine work. And still had not started working on it. No explanations barely any contact from them. We finally got fed up and picked up the truck. No responsibility taken or apologies from service center. Nothing just excuses and blame passing. We have never felt so unimportant as a customer. Just gave us our keys and sent us on our way. Will never come back. More
Bryan in service helped my older grandparents out 2 times and I had to say something. They came home and just bragged about how this “sweet man took care of us again” I haven’t met him but I wasn’t sure wher and I had to say something. They came home and just bragged about how this “sweet man took care of us again” I haven’t met him but I wasn’t sure where else to say thank you to him, so thank you! More
The staff were very helpful, they showed they cared about my concerns about the repairs and the cost, they also offered transportation while my car being serviced. my concerns about the repairs and the cost, they also offered transportation while my car being serviced. More