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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
560 Reviews

560 Reviews of Nucar Chevrolet of Lowell - Service Center

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November 04, 2024

Been coming to nucar for the last year or so. Bryan and the staff always take good care of me in service More

by JimB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
November 04, 2024

Bryan in service has been so nice to deal with. I’ve gone to him the last few times. He’s always pleasant and the only time I had to leave my car overnight he kept in touch the whole time. Very muc More

by Vitoria.Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
November 01, 2024

I came in because my acceleration randomly stopped working and no lights turned on in my car. Bryan K and his team not only did a full check of my car to figure out the issue but they keep me updated More

by Samanthawoodman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan K
Nov 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience! We're thrilled to hear Bryan K and his team provided thorough service and kept you well-informed throughout the process. Your safety and peace of mind are our top priorities, and we're glad Bryan made sure everything was perfect before returning your car. We appreciate your kind words!

November 01, 2024

Great service 👍🏁thank you 🇺🇸 2022 Trail Blazer Active see you next appointment soon 2024 in Lowe More

by MBROD10290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the awesome feedback! We're glad you enjoyed the service on your 2022 Trailblazer Active. We look forward to seeing you at your next appointment!

November 01, 2024

Came in for an oil change and a tire rotation which I guess is standard for Chevy. This is my 1st Chevy so I had no idea. Brian took the time and explained how Chevy services work. He was very friendly a More

by Ginahill33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the great review! We're glad Brian took the time to walk you through Chevy's service process and kept you updated on your car's inspection. We’re here to make sure you feel informed and comfortable every step of the way!

October 31, 2024

Came in for a check engine light on my husbands diesel. Bryan in service got the car diagnosed right away and was able to order me a part and get me back on the road so we could go on our vacation. I will More

by Jess P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review, Jess! I'm thrilled to hear that Bryan was able to assist you promptly with your husband’s diesel and get you back on the road for your vacation. At Nucar Chevrolet of Lowell, we strive to provide friendly and efficient service, and it's great to know you had such a positive experience. We look forward to seeing you again when you bring your car back for the part installation. Safe travels and enjoy your vacation! - Steve Alesse, General Manager

October 31, 2024

So disappointed and disgusted. They had my husbands truck for almost a month for engine work. And still had not started working on it. No explanations barely any contact from the More

by Crazywife43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Nov 02, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us. I understand how frustrating it must have been for you and your husband regarding the lack of communication and progress on the truck. Your feedback is valuable, and I assure you that we are committed to improving our service at Nucar Chevrolet of Lowell. I encourage you to reach out to us directly to discuss your concerns further, as we strive to address all customer experiences seriously. Thank you for your feedback. - Steve Alesse, General Manager

October 28, 2024

Bryan in service helped my older grandparents out 2 times and I had to say something. They came home and just bragged about how this “sweet man took care of us again” I haven’t met him but I wasn’t sure wher More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 30, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Bryan provided exceptional service to your grandparents at Nucar Chevrolet of Lowell. It's always our goal to treat our customers like family, and it sounds like he truly made an impact. We appreciate your kind words and hope to see you all again soon! - Steve Alesse, General Manager

October 27, 2024

The staff were very helpful, they showed they cared about my concerns about the repairs and the cost, they also offered transportation while my car being serviced. More

by cashqueen2052
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't have his name
Oct 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback! I'm thrilled to hear that our staff at Nucar Chevrolet of Lowell were able to assist you and address your concerns about repairs and costs. It's great to know that our transportation service made your experience more convenient. I appreciate your support and hope to see you again for any future needs! - Steve Alesse, General Manager

October 27, 2024

This service center was very helpful, responsive, worked with our warranty and repaired my vehicle faster than expected. More

by Briteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the service department
Oct 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that our service center at Nucar Chevrolet of Lowell was helpful and responsive while working with your warranty. It's great to know we could repair your vehicle faster than expected. I appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

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