Nucar Chevrolet of New Castle - Service Center

The people I interacted with in the bay were clueless, gave me a hard time for no apparent reason, I asked could I just leave the vehicle for an oil change, and was told it’s not gonna happen, I thought i gave me a hard time for no apparent reason, I asked could I just leave the vehicle for an oil change, and was told it’s not gonna happen, I thought it kinda strange, so I went inside and spoke to the lady at the window and was told I definitely can leave my truck for service, so between the rude guy in the bay and the window needs to be addressed! Everything else was the way a customer should be treated! Would I purchase another truck from there, absolutely not, but for service I think I would call first to avoid people who are clueless as to how things are done around this buisness! More

God awful worst service department. No diagnosis after having my vehicle for 7 days. And wouldn’t return my phone calls when they said they would. No diagnosis after having my vehicle for 7 days. And wouldn’t return my phone calls when they said they would. More

Always courteous and professional. I appreciate the communication & updates through text messages. I always recommend your services to others. I appreciate the communication & updates through text messages. I always recommend your services to others. More

Unable to give testimony, due to employer policy. The public relations officer is not available at this time. The public relations officer is not available at this time. More

Nice people working at dealership. I don't go anywhere else for service ony car I don't go anywhere else for service ony car More

It took over two hours for the oil change and rotation and I was emailed a coupon for $89 oil change for guy in charge said I needed 8 quart of oil it cost $99 dollars so I’m seeing that you don’t back y and I was emailed a coupon for $89 oil change for guy in charge said I needed 8 quart of oil it cost $99 dollars so I’m seeing that you don’t back your on coupon so why do you email them out More

I have a 2008 Chevrolet Trailblazer that needed a temperature sensor and that was My first visit about one year ago. Then recently I made an appointment 📆 for an oil change. I was never turned away temperature sensor and that was My first visit about one year ago. Then recently I made an appointment 📆 for an oil change. I was never turned away because my truck 🛻 was so old and I appreciate the courtesy and respect and professional service given to me by Nucar Chevrolet! Believe me! If I could afford that Vet in the showroom I would get it! More

They were super friendly, took top-notch care of me and my truck. I'll be doing business with them again in the future for sure. my truck. I'll be doing business with them again in the future for sure. More