Novato Toyota

This dealer is cheater, i called and chat with the online person Michael , he is totally fraud i asked him before i go to the store that vehicle is available? because i am coming from so far Sacramento he s person Michael , he is totally fraud i asked him before i go to the store that vehicle is available? because i am coming from so far Sacramento he said yes its available , at least 5 times i confirmed even before i left the home i asked him and he said yes... i was just 20 mins far from the dealership he sent me message that vehicle is being test drive when i reached there they said vehicle sold .. whole my day was ruin .. the manager do not have a sense how to talk with the customer.. he told me we can not wait it is first come first sell.. i said ok at least you could tell me in advance that we are not holding the vehicle ..but they did not said anything ... totally fraud... totally unmanaged , do not talk to them internet they are fraud... More

never go here. they make it clear its about them making money, not to satisfy customers. when deceived about what was in the model, they offer to exchange and upgrade at the usual dealer exorbitant price money, not to satisfy customers. when deceived about what was in the model, they offer to exchange and upgrade at the usual dealer exorbitant prices for parts and labor. More