Novak Motors NY

Best Auto Buying Experiance This is the second car i bought from Greg at Novak Motors. Greg is the Best he does not keep on top of you While your looking around, But amazingly al This is the second car i bought from Greg at Novak Motors. Greg is the Best he does not keep on top of you While your looking around, But amazingly always seems to be there when you have a question... More

A great experience After I bought my vehicle from Novak I noticed that one of the vehicle options did not function. I called Ray the service manager and let him know. After I bought my vehicle from Novak I noticed that one of the vehicle options did not function. I called Ray the service manager and let him know. He had me drop the car off to have it fixed and gave me a great loaner vehicle to drive while mine was being serviced. The people at Novak went way out of their way to get my vehicle to 100%. Since the problem was not major mechanical I felt I shouldn't make a big deal over it and not have them fix it. Mike the GM insisted that if its equipment on the car it should work. They actually talked me into having them fix, and did a great job. My car was returned to me spotless clean and ready to go. Not only was the initial purchase a great experience, but having a repair done was also great. Thank Novak and crew. More

Greg was very good. But make sure to check all paper work. Greg was very helpful. He didn’t hover over us. And answer all my questions. And Amy in finance was great. She worked hard to get me a very good rate. Greg was very helpful. He didn’t hover over us. And answer all my questions. And Amy in finance was great. She worked hard to get me a very good rate. The reason I didn’t give a 5 star rating was because on the website and the vehicle information paper it stated that it comes with 1 year SiriusXM subscription. I emailed and called Greg. But after almost 2 wks i come to find out that the 1 year subscription is not true. It’s only 3 months that SiriusXM gives. Greg said that it was a mistake on their part because the vehicle information print out was a copy of the original paper from when the truck was new in 2015. Manager wouldn’t be able to assist in this as well. It’s a great place to get a great deal. BUT JUST MAKE SURE TO CHECK ALL VEHICLE INFORMATION PAPER AND ITS WHAT IT SAY YOU GONNA GET. More

Not your everyday car dealership I did not get that slimy feeling that I usually get at a car dealership. This was a no pressure, good feeling place with nice people. Mike the GM made I did not get that slimy feeling that I usually get at a car dealership. This was a no pressure, good feeling place with nice people. Mike the GM made sure that everything was going right (which it was). More

Friendly and Professional. Great Experience. Very Friendly and professional staff. Place is amazing and gives you that family atmosphere. They don't put any pressure on you. Gabriel was great to Very Friendly and professional staff. Place is amazing and gives you that family atmosphere. They don't put any pressure on you. Gabriel was great to deal with and very helpful. I would highly recommended you visit this dealership if your looking for a used vehicle. More

Wonderful Experience! Thank you Novak Motors for all of your hard work. It was an all around wonderful experience. I highly recommend Novak Motors and Scott Misino. Thank you Novak Motors for all of your hard work. It was an all around wonderful experience. I highly recommend Novak Motors and Scott Misino. More

Solid Experience and Would Recommend Purchased a Challenger SRT just the other day. Worked with Gabriel Hernandez. Gabe was cool with me from day 1 and was ready for the appointment o Purchased a Challenger SRT just the other day. Worked with Gabriel Hernandez. Gabe was cool with me from day 1 and was ready for the appointment on time. Treated me and my girlfriend with respect throughout the process. Zero 'pushing' or pressure. Chatted us up afterward and walked me though the car's features even as I was ready to leave. No hustling, no rushing. Good kid and I hope he reads this and knows how much I enjoyed going through the process with him. Showroom, as you'll see in other reviews, is pretty impressive and well-kept. Car was in good condition with no hidden gimmicks or surprises. Test drive was literally a cruise around the block and the area is very busy so keep that in mind if you have expectations about testing the car's performance. Key note here - I did NOT finance through them. I did all that ahead of time and recommend that to just about anybody. Completely changes the game. Manager of the place tried to play some hardball and I declined his offer two times before he settled on my initial offer. Look, I know the game, and he's just doing his job. Otherwise he was completely professional. I walked out feeling like I did well. They came down on the price, we had a very hassle-free transaction. No complaints on my end but just know what you're getting into and I strongly suggest arranging your finances in advance. More

Professional & Friendly+ Honest=I'm Sold! We were recommended by a friend to visit Novak Motors when looking for a new car. Our friends said, "You won't be disappointed!" My son is 22 yea We were recommended by a friend to visit Novak Motors when looking for a new car. Our friends said, "You won't be disappointed!" My son is 22 years old and this car he was looking to buy was going to be his first BIG purchase. He needed a vehicle that was reliable, could get him back and forth to work and grad school. Our salesperson, Greg was vey understanding and an excellent listener. He was patient with our questions, as well as everyone we spoke with in the process. Mike, the dealership manager, was very welcoming and explained the history of Novak Motors to us and how the business is such a shining example of how car buying experience should be! The finance 'wiz,' Frank, is also quite unique because he was totally understanding of your budget and was never pushy. We weren't sweating when we left from nerves, but instead,SMILING! Thank you Novak Motors for making our car (Jeep Grand Cherokee-Limited) shopping experience a pleasant and painless experience! More