Novak Motors NY

Best car buying experience ever!! Not the typical dealership sales experience. Scott M is an excellent knowledgeable “salesman” who took time to explain without pressing. No upsale pr Not the typical dealership sales experience. Scott M is an excellent knowledgeable “salesman” who took time to explain without pressing. No upsale pressure. A pleasure! More

An amazing place to purchase a prepared vehicle. No An amazing place to purchase a preowned vehicle. No pressure sales, great prices and Gabe was an outstanding, knowledgeable salesman. He found exact An amazing place to purchase a preowned vehicle. No pressure sales, great prices and Gabe was an outstanding, knowledgeable salesman. He found exactly what I was looking for!!! Thanks Novak Motors!! More

Bought a beautiful grand Cherokee I have bought many cars in my life and never left a review but well deserved here. I Found the exact vehicle I was looking for online and went into sh I have bought many cars in my life and never left a review but well deserved here. I Found the exact vehicle I was looking for online and went into showroom and was completely amazed by how clean and organized the showroom was. I walked they showroom with absolutely no pressure from a salesman and was met by SCOTT after enough time of Being the vehicle I went looking for. Absolutely the best guy to deal with. I explained I was surprising my wife with car and he got everybody involved and we pulled off with my plan. Mike the manager was great and so helpful with our plan on the surprise to my wife. Thank you guys for all your help, the wife loves the Jeep. I would recommend anyone to go and have a flawless experience like I did. Make sure you find SCOTT cause he is amazing and makes the experience great. More

Wonderful experience where I felt valued! Scott and Frank were so helpful! My boys and I are so happy and grateful! I will never buy a car anywhere else and will tell as many people as I can a Scott and Frank were so helpful! My boys and I are so happy and grateful! I will never buy a car anywhere else and will tell as many people as I can about Novak! Happy holidays! Dina More

Excellent Service! We cannot express enough how impressed we felt from the moment we arrived. Scott walked us through and explained everything in detail. The finance d We cannot express enough how impressed we felt from the moment we arrived. Scott walked us through and explained everything in detail. The finance department was a smooth process, professional but comfortable. We got a great deal and we are definitely recommending them to others, and we will be back! Thanks for everything. More

Awesome! Scott and Frank were awesome! Can’t even speak highly enough about Novak. This is my second vehicle purchase from them and deff not my last! The proce Scott and Frank were awesome! Can’t even speak highly enough about Novak. This is my second vehicle purchase from them and deff not my last! The process is super easy and they take care of everything in house. Scott was even thoughtful enough to grab a few important things from my trade in that I missed. They both stayed well after close to finalize my purchase and get my wife and I on our way. It was late so I couldn’t get everything out of my old truck. They said “no problem” pulled it inside and said I can come back next week to clean it out. These guys are excellent. No BS like a normal dealership. Straight forward and to the point. They really want to help you out and do the best for you. I highly recommend! More

One Great Car Buying Experience!!! Thank you Scott Misino Words cannot explain how pleased I was with the process of purchasing my new truck from Novak motors. I was fortunate to have met Scott Misino who fro Words cannot explain how pleased I was with the process of purchasing my new truck from Novak motors. I was fortunate to have met Scott Misino who from the beginning was so knowledgeable and honest with me. It’s always hard to find honest people at any car dealership. I can’t say enough about Scott. Scott is an asset to Novak Motors. He was easy to talk too and answered all my questions thoroughly. I will certainly be back to purchase another vehicle from Scott and Novak Motors. 1st Class service all away!!!!!! More

AWESOME! Great dealership and employees to work with. Scott and Frank could not have been more helpful to us. Clean and easy deal for the vehicle. Would highl Great dealership and employees to work with. Scott and Frank could not have been more helpful to us. Clean and easy deal for the vehicle. Would highly recommend them to anyone. Thanks again guys! More

Great service My wife and I had positive experiences with the staff at Novak. They where polite friendly attentive no pressure to buy. We highly recommend Novak. My wife and I had positive experiences with the staff at Novak. They where polite friendly attentive no pressure to buy. We highly recommend Novak. More

Honesty, Professionalism, and Straightforward! Scott (salesperson) and Frank (Finance) were extraordinarily helpful from start to finish. I never write reviews but my experience here was exceptiona Scott (salesperson) and Frank (Finance) were extraordinarily helpful from start to finish. I never write reviews but my experience here was exceptional and therefore, I felt that I should. I'll start with the vehicle itself. They had a great and FAIR price for my 2016 Ram 1500. Not only that, the vehicle was also immaculate. It looked and felt brand new to me. I could hardly believe it! Fair price and great condition (including the undercarriage for a 3 year vehicle in the northeast) already made me feel good, like I was making the right choice by going to Novak. Novak also gave me a generous bumper-to-bumper warranty. Their lifetime powertrain warranty is a nice touch as well. In addition to the quality of the vehicle, Scott and Frank were genuinely helpful, took me through every single step of the process, and clarified anything that I had a question on. Their honesty, time and effort is something that I sincerely appreciated. They made the process very easy for me. There was no pressure from Scott to buy the vehicle. His attitude, helpfulness, and professionalism was something that I felt I needed to point out. I will be sure to recommend this dealership to any of my friends. Being in the military, their is always that fear of getting a ridiculous Interest rate on an overpriced vehicle. Well, I was offered a fair interest rate on a high quality vehicle (with an extended warranty) at a fair price. There were no dealership markups or hidden fees either. In summary, I am very happy with my experience. They break down the process to the simplest of steps and do everything in front of you. I noticed these SOPs and felt that it was definitely worth mentioning. I felt comfortable, not pressured, and ultimately happy with my purchase. Thank you for your fantastic customer service! -James I. More