Novak Motors NY

Great customer service! I had an excellent experience buying my car thanks to the friendly and professional staff. They took the time to answer all my questions and made sur I had an excellent experience buying my car thanks to the friendly and professional staff. They took the time to answer all my questions and made sure I felt confident every step of the way. The process was smooth, organized, and never felt rushed or stressful. My salesperson went above and beyond to help me find the perfect vehicle. I highly recommend this dealership to anyone looking for a great customer experience. More

Best experience buying a car ever! Jerry was amazing. No pressure. Would highly recommend! If you have not considered buying your used vehicle from Novak, you are missing the boat! Jerry was amazing. No pressure. Would highly recommend! If you have not considered buying your used vehicle from Novak, you are missing the boat! I can honestly say this was the most pleasant experience I’ve ever had buying a car. My wife and I went to Novak the day after we tried a Jeep dealer. They kept coming up with monthly payments way above our budget and had little in the way of available stock. We left without making a deal and felt like we wasted our time. I went online to Novak’s website and checked out some models. I also scheduled an appointment for the next day. Jerry our sales guy was so nice. He was very patient with my wife and I (we looked a a few cars), and went the extra mile to make us feel comfortable. We told him what we were looking for (a Jeep), what options we needed, and our monthly budget. The selection was big, located in a beautiful indoor showroom. My wife found an amazing deal on a Jeep with extremely low mileage and in great shape! Since we made a deal on Saturday, we could not pick up the car until Monday. When I came in, it was right up front with a huge bow! Also wanted to mention the financial end of the sale. Gabe was extremely nice and took the time to explain our options and worked with me on getting the monthly payments we wanted. He also worked with me on purchasing an extended warranty. When it is time for my daughter to get a car, I will definitely be going with her back to Novak! I highly recommend Novak Motors to anyone looking for a quality used vehicle! More

My salesman Joe was fantastic. He made the whole process smooth and stess free. I appreciate the open straight forward approach they have a Novak. He made the whole process smooth and stess free. I appreciate the open straight forward approach they have a Novak. More

Joe was great. There was no "bait and switch." There were no hidden fees. He showed us what we wanted in the price range we wanted. He answered all of our quest There was no "bait and switch." There were no hidden fees. He showed us what we wanted in the price range we wanted. He answered all of our questions and never deferred to my husband on any of my questions as guys might often do when talking cars. There were two cars we were interested in, and he didn't push us toward the higher priced one. There was no high pressure. He was actually helping another customer at the same time as us, but we never felt slighted or left hanging, and didn't even know that until we were leaving! Before letting us take the car out for a test drive, he showed us the interior, pointing out all the things we should be looking for, then let us sit in the car and "play" with the features. If he didn't have an answer about some things, he went to his manager and returned with the answer. He addressed all of our concerns. We never felt that we were being misled or had any reason to feel skeptical. In fact, we already gave a couple of people his contact information. When our kids start looking for cars, we will be sending them to Joe and Novak before anywhere else. More

Buying a vehicle here was the best experience we ever had purchasing a car. No pressure, plenty of assistance and overall a very enjoyable experience. Our salesman and finance person were absolutely fantasti purchasing a car. No pressure, plenty of assistance and overall a very enjoyable experience. Our salesman and finance person were absolutely fantastic! More

I will never shop with another dealer ever again! Scott and the team at Novak Motors was spectacular. The service I received was prompt, informed, honest, and most importantly efficient. I called Sco Scott and the team at Novak Motors was spectacular. The service I received was prompt, informed, honest, and most importantly efficient. I called Scotta about 3-4 months ago looking for a specific Jeep. As soon as that Jeep came into the dealership Scott called me - AFTER 4 months of not hearing from me! He also ensured that all of the details were accounted for, as I was traveling over 4 hours to to purchase this car. This is my second vehicle purchased from NOVAK MOTORS and I will never go anywhere else! More

I found the vehicle I was looking for, and they made the process fast and easy. process fast and easy. More