Novak Motors NJ

Great Service I found a car fast and it was priced very well. Joel Lambert was kind and professional. I would buy from this dealership again in the future. I found a car fast and it was priced very well. Joel Lambert was kind and professional. I would buy from this dealership again in the future. More

Very Well Organized and Professional Ralph Gallina was with me every step of the way and extremely responsive to my questions and concerns. The car I purchased was in excellent condition Ralph Gallina was with me every step of the way and extremely responsive to my questions and concerns. The car I purchased was in excellent condition at a reasonable price. The actual purchase process was extremely easy and I was out of the Dealer within 40 minutes. I would recommend Novak Motors NJ to anyone! More

An Excellent Experience! My experience at Novak Motors was excellent! I inquired about a vehicle they had in stock and I received a reply from Ralph Gallina the next morning. My experience at Novak Motors was excellent! I inquired about a vehicle they had in stock and I received a reply from Ralph Gallina the next morning. He answered all of my questions and did not push me into a quick sale. I took a ride down to Novak in Lebanon, NJ to take a look around. As I was checking out the vehicles on the lot a pickup truck was leaving the lot but came back to see if I needed any help or if I had any questions. It happened to be the general sales manager Howard Kletter. He offered to answer any questions that I may have had. I was impressed that Howard changed his plans to see to my needs first. The vehicle I was interested in was on another lot since it was not yet prepped for sale. Howard said that they can send me a video of the vehicle and they went out the next day on a cold and rainy afternoon so I could see it and ask any questions. When I decided to make the purchase I informed Ralph. He asked me to send him some information and everything was taken care of promptly. When I went to see the vehicle, before making a final decision, I noticed that Novak installed four brand new Continental tires, replaced (not cut) all four brake rotors, changed the oil and filter, replaced the air filter (and probably cabin filter, and put on Bosch top of the line wiper blades. I am sure there is more but that is what I was immediately aware of. This is on a three year-old vehicle with only 23,000 miles on it! It was also spotless! Jeff Cramer, the finance manager, handled the paperwork and answered any questions that I had. In less than an hour I was out the door with my new vehicle! Everyone at Novak Motors was observing the COVID protocols of distancing, face masks and disinfecting. My vehicle had a antiseptic scent for the first few days. Thank you to everyone at Novak Motors for making this the easiest car buying experience that I have ever had! Chris More

AWESOME Dealership !!!! This dealership made our purchase smooth & easy. The car was accurately described & displayed. All the employees were friendly & professional. Our sal This dealership made our purchase smooth & easy. The car was accurately described & displayed. All the employees were friendly & professional. Our salesman Don was terrific !!!! My wife & I highly recommend Don & this dealership. More

Buying made simple...and safe! Novak Motors made buying my truck an absolute pleasure, even during these difficult times. I received a good deal on my trade, and left with a pristi Novak Motors made buying my truck an absolute pleasure, even during these difficult times. I received a good deal on my trade, and left with a pristine vehicle with unbelievably low mileage. I feel confident in my purchase thanks to the guarantees and reputation of the Novak team. In addition, I felt safe during the entire process, as everyone followed recommended CDC practices from start to finish. Thanks guys! More

This was a very unique experience for me, as I purchased my vehicle during the Covid Crisis. The deal was made almost entirely by email and text, which was very uncomfortable for me at first, but made so ea my vehicle during the Covid Crisis. The deal was made almost entirely by email and text, which was very uncomfortable for me at first, but made so easy by Ralph Gallina, whose personality shined through! All the paperwork was ready so I could quickly sign and drive away. I put my trust in a person I had never met and Ralph did not disappoint. I “highly“ recommend him to anyone looking to purchase a vehicle. I’ve had my Jeep for 3 weeks now and although I’ve not had much opportunity to drive during the quarantine, I haven’t had any problems. If you’re looking at a vehicle from Novak Motors, please call Ralph! More

Third car purchased from Novak! I didn't know what to expect during the pandemic but the process and communication was seamless. Joel was very helpful and it was a very easy transac I didn't know what to expect during the pandemic but the process and communication was seamless. Joel was very helpful and it was a very easy transaction. This is our third vehicle purchased from Novak and I would highly recommend this dealership. More

Joel, Howard and Jeff made everything seamless. I wasn't sure about not using a "traditional" dealership - I'm so glad I got over that. The car is beautiful, the warranty can't be beat. The showroom is imma sure about not using a "traditional" dealership - I'm so glad I got over that. The car is beautiful, the warranty can't be beat. The showroom is immaculate and the service dept has a good teputation. I will not hesitate to go back for our next car. It would be a mistake to not shop at Novak. More

Best Car Buying Experience Working with Joel & Howard to purchase a Jeep Wrangler was a great experience. Given the circumstances due to the current climate, they handled the de Working with Joel & Howard to purchase a Jeep Wrangler was a great experience. Given the circumstances due to the current climate, they handled the deal with professionalism and care. They were able to work with me on a deal and get me into the vehicle I was looking for. Jeff was superb in the financing department. I would recommend this dealer to anyone who isn't looking to spend hours at a dealer fumbling over paperwork and hidden fees. These guys know their stuff and I enjoyed working with them. More

Hands down the best dealership I have worked with. Joel and his team go above and beyond for you. No high pressure sales. I will be returning for sure. Thank you Novak and his team go above and beyond for you. No high pressure sales. I will be returning for sure. Thank you Novak More