Norwood Park Auto Sales

I seen a car advertised on cars.com, not having the best credit I figured they wouldn't be able to help me with financing or even give me the time of day, but I was completely wrong....they were very helpfu credit I figured they wouldn't be able to help me with financing or even give me the time of day, but I was completely wrong....they were very helpful got me payments I could afford. They were great and definitely would recommend them...thanks again More

I went to Norwood Park Dodge for an oil change when Matt the service guy Matt said 'Is there a trick to putting your key in?' Come to find out the ignition cylinder had broken in the 5 minutes between me gi the service guy Matt said 'Is there a trick to putting your key in?' Come to find out the ignition cylinder had broken in the 5 minutes between me giving them my car and him getting in it. It could have happened at anytime and i don't think he broke it so I agreed to just have it fixed and I would pay for it. He gave me an estimate of $630 with the $330 part. I went to the dealer and got the part myself for $170. I came back a week later to get my car and was surprised to see a $595 bill when it should have been $300. They never called me to let me know there were additional charges, the largest being a tow to the dealership to fix the car!!!! After arguing with the manager and the service guy who were both very nice and apologetic and admitting they didn't call to talk about the additional charges. I had to speak to the owner Mike who was an absolute arrogant xxxxx. Some of his favorite quotes 'I'm not trying to retire off your extra $300 in charges' and 'You really can't tell when a lightbulb goes out.' He finally came down on the doubled estimate to $400 still a $100 over the initial estimate. Speaking off light bulbs, Now my gas gauge doesn't work properly and a light is out in my dash and they disassembled it. Mike then went back into the office to argue with an 80 year old man about something that they weren't going to cover under thier extended warranty. Also, the day that I dropped off the part I witnessed another customer come in to pick up his truck that was complaining the bill was $800 more than quoted and they took an extra week to complete the work. Matt the mechanic could not have been nicer or more helpful but I do think that the owners are crooks and make it common place to bill grossly over the estimate and threaten to not release your car if you don't pay. Do not trust these people. More

This was the WORST auto purchasing experince in my life. They did more underminded tactics than you. Could imagine. From falsifying documents to trying to grease his own palms. I drove the car for two wee They did more underminded tactics than you. Could imagine. From falsifying documents to trying to grease his own palms. I drove the car for two weeks and then they tell me the deal didn't go thru. More

I PURCHASED A USED 2007 DODGE CARAVAN AND WAS VERY PLEASED WITH SELECTION AND SERVICE. THE INTERNET MANAGER AND FINANCE DEPT WERE VERY HELPFUL IN TAKING CARE OF ALOT OF DETAILS FOR FINANCING OPTIONS S PLEASED WITH SELECTION AND SERVICE. THE INTERNET MANAGER AND FINANCE DEPT WERE VERY HELPFUL IN TAKING CARE OF ALOT OF DETAILS FOR FINANCING OPTIONS SO WHEN I DID PICK OUT THE VAN I WANTED TO DRIVE HOME IT WASN'T A LONG PROCESS AT MOST DEALERSHIPS. I WOULD DEFINITELY RECOMMEND TO ANYONE LOOKING FOR A NEW OR USED VEHICLE. More

Had agreed to pay FULL asking price for a van on autotrader. We had agreed on everything, price, financing, and day. The day before I was suppose to fly up I couldnt get the salesman on the phone. H autotrader. We had agreed on everything, price, financing, and day. The day before I was suppose to fly up I couldnt get the salesman on the phone. He was to busy all day to answer an email or phone call. He couldnt even tell another worker to tell me it was ok to fly up which was all I called for. I am out the price of the flight, but am glad they showed how worthless they are before I flew there. More

I have been to this service department a few times and each time I've been treated right. The work is done right the first time, for the correct price, and everything is explained in detail. Everyone I ha each time I've been treated right. The work is done right the first time, for the correct price, and everything is explained in detail. Everyone I have dealt with is friendly and knowledgable. More

Stay away from this dealer. They accept offers then won't honor them when it comes time to sign on the dotted line. The also are buying auction vehicles that have been damaged/repaired and not disclosing the honor them when it comes time to sign on the dotted line. The also are buying auction vehicles that have been damaged/repaired and not disclosing the facts. More