Norwalk Toyota - Service Center

They didn't do the tire rotation or check the air pressure even do I told them when I got there and when I told the person about it she told me that they did it and the technician confirmed it but wh pressure even do I told them when I got there and when I told the person about it she told me that they did it and the technician confirmed it but when I check the tires and the tires pressure it was clear they didn't even touch them now I'm wonder what else are they not doing and signing for as done I'm ver disappointed. More

Outstanding service! Service was fast and reliable. I will be bringing my vehicle back again for my next service! Everybody was extremely kind and helpful. Service was fast and reliable. I will be bringing my vehicle back again for my next service! Everybody was extremely kind and helpful. More

Very nice workers and efficient work, took care of my Tundra. Will definitely go back for maintenance. Tundra. Will definitely go back for maintenance. More

Scheduled an appointment and still waited over 3 hours for my truck to be done. Might as well not have booked an appointment for my truck to be done. Might as well not have booked an appointment More

Professional and friendly personnel Waiting lobby, clean and comfortable, amenities such as coffee, water and sodas readily available and comfortable, amenities such as coffee, water and sodas readily available More

Not enough inventory to look through. Waiting area could use donuts. Service took 1 hour longer than I was told. Waiting area could use donuts. Service took 1 hour longer than I was told. More

I've been coming to Envision Toyota of Norwalk. I was pleasantly surprised. Things appeared cleaner, more tidy. Service was quick. I would add, that service people at every point should direct you I was pleasantly surprised. Things appeared cleaner, more tidy. Service was quick. I would add, that service people at every point should direct you to the next station, regardless of how many times you've been there. I was never asked if I wanted coffee, or any hospitalities. A car wash was not offered. Everyone was very pleasant. Service was quick. More

I can't remember his name but I will certainly ask for him, Great guy him, Great guy More

Honesty and keeping a word is important, ran into the opposite a few times here. opposite a few times here. More

My initial service rep was very nice. I do think she tried to up sell me on things my car was not ready for. The dealership gave me a ride to my residence which was a couple of miles a I do think she tried to up sell me on things my car was not ready for. The dealership gave me a ride to my residence which was a couple of miles away but would not pick me up for the return!!! How is that expected to work. I was also disappointed that a 3% service charge was necessary if I used a credit card. No for warning about that information until checkout. I generally use my debit card as a credit card for security purposes, but had use it as a debit with you. The work done seems fine and I do appreciate that. More