Norwalk Toyota - Service Center

They provided fast service. Everyone at the service department was knowledgeable and professional. Sophia was very understanding and accommodating. Everyone at the service department was knowledgeable and professional. Sophia was very understanding and accommodating. More

This dealer is very knowledgeable and friendly. It’s convenient and pleasant to come here. It’s convenient and pleasant to come here. More

Effective and honest Responsible Very happy with the service Thank you See you next time service Thank you See you next time More

It’s usually easy to make an appointment but often the appointment doesn’t necessarily mean that your car will come before others. Occasionally, the service tech doesn’t really know what your car needs. I appointment doesn’t necessarily mean that your car will come before others. Occasionally, the service tech doesn’t really know what your car needs. I was told this time that if my car was telling me it needed service that it just needed an oil change and tire rotation. I had to ask her to look on the computer to see what else it needed because I had a feeling there was more . They are still charging 3% if you use a credit card to pay for your service, which is outrageous and often inconvenient. My service tech didn’t quite explained the three hour period That my car might be there. I later understood what she meant. Most of the Service technicians are friendly and well-versed More

Staff was helpful and nice. My only complaint is that making an appointment doesn’t give you priority over customers that don’t have one. My only complaint is that making an appointment doesn’t give you priority over customers that don’t have one. More

Friendly, knowledgeable staff. Willing to explain what would be done. Kept me informed of progress. Willing to explain what would be done. Kept me informed of progress. More

Bad service will never go back the service sales person try to rip me off Veronica Trejo by overcharging me work they did not do. try to rip me off Veronica Trejo by overcharging me work they did not do. More

Good service department, with good customer service. I I’ll continue to take my car here. I I’ll continue to take my car here. More

Great service very welcoming efficient attentive to customer needs. Very friendly and communicated any additional issues the vehicle may need attention to. customer needs. Very friendly and communicated any additional issues the vehicle may need attention to. More

Good service the guy that help me out was very personable, i usually receive a complimentary car wash and didn’t receive one this time? personable, i usually receive a complimentary car wash and didn’t receive one this time? More