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Norwalk Toyota - Service Center

Norwalk, CA

4.3
122 Reviews

122 Reviews of Norwalk Toyota - Service Center

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June 23, 2025

Eric Morales is the best advisor 👌👍. customer service is very professional. Please keep the high quality. More

by BORISSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Aristizabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Calls weren't returned in a timely fashion leaving me wondering what service would be done and then having to leave the car overnight was an inconvenience. More

by SHARON90638
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvine Rodriguez
June 21, 2025

I’m very disappointed with my recent service and I’m Dissatisfied with the service specialist that assisted me during my maintenance appointment. I typically don’t leave reviews because I question wheth More

by BRANDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vera
June 21, 2025

Will never return to this Toyota after 36 years service department service is horrible always uses the excuse of staff calling out for every time service is needed. 50 min. Wait just to drop off car with More

by SUSANLEWIS1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John and Veronica in Service
June 21, 2025

Always great experience. Customer service excellent and attentive. No hassle and understandable representatives when explaining maintenance needs and inquiries. More

by ARIELSANCHEZ0341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
June 21, 2025

Good attitude and good atencion Always ready for help the costumers with the car's need thank for your help. More

by GAMARN
Recommend Dealer
Yes
Employees Worked With
Heriberto Vera
June 18, 2025

Great staff, especially Arvin Rodriguez. He’s able to help me through the process. Thanks More

by HANKY_888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Aristizabal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arvin Rodriguez
June 18, 2025

Service okay. All the employees here seem stressed and unfocused but very salesmen atmosphere for just some regular car service. More

by JAVIER.D1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 17, 2025

The cover under my car after an oil change was not placed correctly. Not happy about it. More

by YBRENA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sophia Bello
June 17, 2025

I had a very good service experience at Toyota of Norwalk, my service agent was very helpful More

by JOSEJCERVANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Carrasco
2
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