Northwest Motor Group

Salesperson Clara was very helpful and treated us well thank you and have a good new year thank you and have a good new year More

Customer service and team support to help us into our vehicle Excellent saleswoman that was courteous Thank you vehicle Excellent saleswoman that was courteous Thank you More

They were nice and welcoming and friendly and helpful and the lot was clean the shop was clean the lot was clean the shop was clean More

They were so nice and professional. Great vehicles and are awesome to let you take the car the first day when you need a ride! The family is now all going there!!! are awesome to let you take the car the first day when you need a ride! The family is now all going there!!! More

Had a very good experience for the most part they were able to get me into a car that suited me of what I was looking for for a price that was negotiable able to get me into a car that suited me of what I was looking for for a price that was negotiable More

Tiene buenos vendedores hamables buen servicio exelente ayuda buenos inventario de carros para todo tipo de personas ayuda buenos inventario de carros para todo tipo de personas More

Had a pleasant time with the no pressure sales team. They worked hard at getting me into the vehicle I picked out. worked hard at getting me into the vehicle I picked out. More

This dealership had sone technical difficulty but in the end they were very helpful and understanding and made the experience very good end they were very helpful and understanding and made the experience very good More

We are looking at "car dealers," whose relative level of confidence is close to politicians, media, etc. So, compared with all similar organizations, this dealership did OK. We were PISSED when we saw t confidence is close to politicians, media, etc. So, compared with all similar organizations, this dealership did OK. We were PISSED when we saw that, added to the price of the vehicle, were charges for the "wonderful add-ons that the dealer does for the customer." That means that the dealer did NOTHING for us, just charged us for items that we did not want, and did not ask for. This is in addition to the fact that the price quoted during the sale for the vehicle was $4000 more than advertised on the web. I say that there is a lot of deception here. Do you think we would trust these people? The vehicle was not prepared or detailed very well. Shutting a door or tailgate resulted in heavy dirt falling from the vehicle onto the ground. Further checking under the truck (yes, I crawled under) revealed massive amounts of caked-on dirt everywhere under the vehicle. What else? Another irritation for us is the fact that we were not provided with both keys to the vehicle. Why wasn't the 2nd key provided? Who has the key to our truck? Why wasn't the dealer on top of the key thing before offering the vehicle? There were a lot of distractions, but we were focused, only wanting to spend a minimum of our day at a car dealer's, who had plenty of loud music and visual distractions, and did not seem to understand that a day at the auto shop is not our idea of a good day. There was no sense of getting the deal done and getting us on our way. More