Northwest Motor Group

Job well done ! Process was simple also offered great selection. I’d buy from here again . Process was simple also offered great selection. I’d buy from here again . More

sells man was nice worked well with him it was tring to work with the dealer after word with things that were not right with the truck. then the dearer ship moved out of town. work with the dealer after word with things that were not right with the truck. then the dearer ship moved out of town. More

I had been used car shopping for four days, and I was exhausted and frustrated. Alex greeted me outside the front door. He had already driven to the front the car I described. I had a set amount of money exhausted and frustrated. Alex greeted me outside the front door. He had already driven to the front the car I described. I had a set amount of money and other dealerships were pushy, trying to get me to upgrade, and rushing me. It’s as if they just wanted me to buy so they could move on to the next buyer. Alex and the manager, Pat, listened to exactly what I said and did everything they could to be respectful of my price range and desired car. They even had the same car that was a year older with more accessories, and they did not push me to upgrade. In fact, I didn’t even know it was on the lot until the next day! Alex told me everything about the car, inside and out. There was a lot of information I did not know about cars. I asked Alex a multitude of questions which he freely answered and told me information I should know. He was extremely patient with me. I very much appreciated him after what I had been through with other dealerships. I highly recommend North West Auto in Pasco, WA. They are respectful, kind, and listen. Also, I bought a car at a very fair price. Thank you Alex and Pat! More

We had a great car shopping experience with Joshua. He was very, helpful, communicative and efficient. He even stayed after hours as we were traveling from out-of-town and weren’t going to make it bef He was very, helpful, communicative and efficient. He even stayed after hours as we were traveling from out-of-town and weren’t going to make it before the dealership closed. Joshua helped us get great financing and we would definitely work with him again and will recommend him to everyone. More

Very happy with the purchase of my truck! Josh went above and beyond to make this an easy and enjoyable purchase! He and Zef stayed two hours beyond closing, to allow us to look at the truck Josh went above and beyond to make this an easy and enjoyable purchase! He and Zef stayed two hours beyond closing, to allow us to look at the truck, and take it for a drive. Josh then gave up personal time once again to deliver the vehicle to me two hours away. If you want an easy honest person that goes above and beyond go see Josh at West Coast! More

No service after the sale. Only promises that are not honored. They reset fuel filter counters without replacing filters. Only promises that are not honored. They reset fuel filter counters without replacing filters. More

Very friendly and helpful. Pat went out of his way to meet my schedule. Thanks for your kindness and support.. Pat went out of his way to meet my schedule. Thanks for your kindness and support.. More

Pour service , car was not washed or detailed took them all day to wash and detailed. Call hem in the morning and they don't say anything, I was clean or not. Around trip of 4hour to set a wait for a ca all day to wash and detailed. Call hem in the morning and they don't say anything, I was clean or not. Around trip of 4hour to set a wait for a car that my paid cash for with no discount. Not very happy, I drive him they I am a type 2 dieabic broth of us we eat late at noon and dinner. No offer any lunch or dinner.. no gas in to test drive very far. Poor deals hip. Don't care of customs. More

Sales manager Daniel was awesome he went above and beyond for us he is a great help very well mannered not a pushy sales person or manager love doing business with him for us he is a great help very well mannered not a pushy sales person or manager love doing business with him More

Josh Munoz was the best! I highly recommend working with him! He listened to what I needed in a car, and found it fast because of their huge inventory! Josh was professional I highly recommend working with him! He listened to what I needed in a car, and found it fast because of their huge inventory! Josh was professional & knowledgeable about my car and he followed up with me to make sure i was happy. The whole team up there were very friendly! I'm very happy with my "new to me" car! Thanks Josh! More