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Northwest Motor Group
Pasco, WA
165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 165 reviews
Verified Customer
July 01, 2021
Right at this point I have been waiting 2 weeks for a dent repair. I live out of town from the dealership and told them this when I purchased the vehicle. They said no problem...well obviously it is a pr dent repair. I live out of town from the dealership and told them this when I purchased the vehicle. They said no problem...well obviously it is a problem. Also I traded in 2 vehicles for the purchase of the new vehicle and 3 weeks later they are still unpaid by the loan companies. More
by johnnie.sunford
Employees Worked With
Multiple different employees
June 11, 2021
I had an appointment at 11 am and I drove over 2 hours to get there and the vehicle wasn't even ready to test drive until 3 pm very disappointed no one called me ahead of time to let me know the vehicle woul get there and the vehicle wasn't even ready to test drive until 3 pm very disappointed no one called me ahead of time to let me know the vehicle would not be ready and wasting my whole day . The truck was advertised as having a backup camera and Bluetooth and it had neither. However my salesman was great 10/10 would work with again More
by XXNIKKOXX
Employees Worked With
I think Alex was his name
