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Northwest Motor Group
Pasco, WA
123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 123 reviews
November 03, 2021
Waiting on parts and tires for my truck. Haven’t been called for a update when it’s going to get fixed or when tires are getting put on called for a update when it’s going to get fixed or when tires are getting put on More
by Jay
Verified CustomerEmployees Worked With
RJ McFadden, DAVID MURRAY
Helpful October 27, 2021
Kayla did a great job helping us find a great vehicle that fit the needs of our family. I also feel that we were a little difficult with what we needed and what we wanted for our monthly payments. that fit the needs of our family. I also feel that we were a little difficult with what we needed and what we wanted for our monthly payments. More
by Tash
Employees Worked With
Kayla, David, RJ McFadden
October 26, 2021
It would of been better but they didn’t explain how anything worked. The sun visor on drivers side broke and you guys didn’t fix it. anything worked. The sun visor on drivers side broke and you guys didn’t fix it. More
by sunbasindarts
Employees Worked With
RJ McFadden, CLARA JIMENEZ, BRANDON ROOT
October 23, 2021
I wrote my review of this dealership to the Pasco location on accident 🙃 this is a great place to get a truck they have a variety for every need and got us a great interest rate for our under 650 s location on accident 🙃 this is a great place to get a truck they have a variety for every need and got us a great interest rate for our under 650 score 😀 More
by ojensen7090
Employees Worked With
RJ McFadden, RICHARD JACOBS, BRANDON ROOT
October 03, 2021
Worst Dealership ever! Greedy and selfish. They don't care about their customers well being. They only care about their profit. David told me they could cancel the loan but they wouldn't. The loan hadn't care about their customers well being. They only care about their profit. David told me they could cancel the loan but they wouldn't. The loan hadn't even been sent to a bank yet. I was pressured into purchasing a vehicle before I left the dealership. When I finally was a ble to think about it. I realized it would put my family in financial strain and didn't want to make the deal. Apparently if you sign paperwork with them you might as well have made a deal with the devil. Signed in blood with no way to come back from it. Take your business elsewhere!! More
by Miller4506
Employees Worked With
DAVID MURRAY
