
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Great experience with Northwest Hills when buying our "Like New" Grand cherokee. We got fair trade on one of our cars and better than fair trade-in on another. They worked with us to get our payments dow "Like New" Grand cherokee. We got fair trade on one of our cars and better than fair trade-in on another. They worked with us to get our payments down to something we could handle, and the Jeep we purchased was in "like new" condition when we drove it off the lot. Been driving it for months now and are very happy with our experience at NW Hills. More
I selected all 5's for the service because it was the easiest car buying process I've ever had. Megan & Tim have great knowedge & energy behind the product. They answered all of my questions thoroughly easiest car buying process I've ever had. Megan & Tim have great knowedge & energy behind the product. They answered all of my questions thoroughly, made sure I understood everything before I left the dealer with my new Jeep, and made themselves available for any questions after and in the future. I would definitely recommend them to anyone looking for a Jeep in the area of the state. Thanks! More
Good sales experience. I dealt with other dealers prior to making my final decision with NWH. Main reason for picking NWH was the ease of the sale and they had what I wanted at a fair price. Other dealer to making my final decision with NWH. Main reason for picking NWH was the ease of the sale and they had what I wanted at a fair price. Other dealers played a good game while other dealers developed amnesia regarding price but NWH for the most part was very straight up. No crazy deception games with the numbers (3-Card Monte tactic), good cop bad cop, waiting game (control), etc...that is common with other dealerships. Price was competitive but another dealer offered the same model at a tad lower price but I still went with NWH because I felt comfortable with them. The whole sales experience was pleasant, fair and reasonable. Tim Johnson made the sales experience really nice. Made me feel at ease and showed a genuine interest in customer service and that is why I bought from him. Let's face it. You never "get a deal" when buying a car...but you can get a "fair" deal and great customer service and that's what you want to look for and I found it at NWH/Tim Johnson. More
A very pleasant buying experience....could not be more accomodating, price, product, and people...a "AAAA++++" rating. Will buy our next vehicle there again. Have already recommended other potential buyer accomodating, price, product, and people...a "AAAA++++" rating. Will buy our next vehicle there again. Have already recommended other potential buyers to this dealership. More
I JUST PURCHASED MY 2011 OVERLAND FROM PAUL MACBETH. THIS IS MY 4TH JEEP FROM NORTHWESTHILLS. PAUL IS A GREAT GUY TO DEAL WITH NO PRESSURE.STEVE AND HIS GUYS ALSO DID A GREAT JOB. THIS DEALERSHIP HAS GREAT S IS MY 4TH JEEP FROM NORTHWESTHILLS. PAUL IS A GREAT GUY TO DEAL WITH NO PRESSURE.STEVE AND HIS GUYS ALSO DID A GREAT JOB. THIS DEALERSHIP HAS GREAT SALES AND SERVICE STAFF. More
I highly recommend Northwest Hills! Paul Macbeth is a sincere, dedicated professional. I am a repeat customer and would never consider any alternate venue when it comes to purchasing or servicing my Jeep sincere, dedicated professional. I am a repeat customer and would never consider any alternate venue when it comes to purchasing or servicing my Jeep Wranglers! Most importantly - I TRUST - Paul & Company - because going away you always feel that you were treated with Honesty & Integrity. More
My wife and I were impressed with the way Paul handled every aspect of our sale from the trade-in we brought to them to the negotiations for both the new Jeep and new Ram pickup we purchased. I believe th every aspect of our sale from the trade-in we brought to them to the negotiations for both the new Jeep and new Ram pickup we purchased. I believe that they would want you to feel as though you received a very fair deal before letting you leave unhappy. I plan on having them do all the nessessary service for these two new vehicles as well as my exisiting other vehicle for the time I own them. All of the other employees we had contact with during this experience were helpfull and courteous. Sincerely, Jim & Elaine Bourgoin New Hartford, Ct P.S. Leaving with a full tank of gas in each vehicle during these times of high gasoline prices was a nice touch also. More
Nice people but 1300 dollars for front struts? Save your Nice people but 1300 dollars for front struts? Save your money and go elsewhere. Took over a week to complete, and I believe that anything over 1000 Nice people but 1300 dollars for front struts? Save your money and go elsewhere. Took over a week to complete, and I believe that anything over 1000 dollars should include a free detail or wash or something. My total bill was 2300 for repairs and they actually wanted me to spend almost 5000! More
Norm listened to and worked with me to get the vehicle that "I" wanted. Friendly, and helpful without any pressure. His goal was, this is a major purchase, I need to be happy and he did not want to see me that "I" wanted. Friendly, and helpful without any pressure. His goal was, this is a major purchase, I need to be happy and he did not want to see me suffer "buyers regret" should I not get the right vehicle. More
a cold, windy night and we were greeted by our salesman immediately. he understood immediately what we were looking for and worked on pricing for our budget. paul macbeth was outstanding. he showed us immediately. he understood immediately what we were looking for and worked on pricing for our budget. paul macbeth was outstanding. he showed us what was available on the lot and what he could get within a day. we made a deal that night and picked up the new grand caravan the following evening. northwest hills gave us the best buy we found after shopping other dodge dealers. More