
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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This car buying experience was the most positive I've ever had! Not only did I receive a great deal but the service was fantastic. I never felt belittled or inferior like some other car dealership sales ever had! Not only did I receive a great deal but the service was fantastic. I never felt belittled or inferior like some other car dealership salesmen make you feel. Jeff was great from beginning to end! He and the rest of the team worked hard to get me within my budget for the exact car I wanted and for once I feel like I didn't settle. I love my new Jeep! We would definatley come back if another vehicle is needed and we wouldn't hesitate to recommend. More
My husband and I went car shopping out of necessity due to an accident that totaled my previous vehicle. I had no idea what SUV to purchase. I read that the Jeep Grand Cherokee was rated best SUV in 2010 a to an accident that totaled my previous vehicle. I had no idea what SUV to purchase. I read that the Jeep Grand Cherokee was rated best SUV in 2010 and 2011. We went to Northwest Hills Dealership because it was the only Jeep dealership we were aware of close to our home. From the moment we entered the parking lot and started to look at the jeeps parked outside, Paul Macbeth was there to help us. He was a trooper and went out in the pouring rain to look at the grand cherokees and to test drive two. He was very accomodating and agreed to meet with us the next Saturday to look again. Paul provided answers to my questions about the vehicle and the tech stuff inside readily. If he did not know the answer he called someone who did and reported to us quickly. We were supposed to have a hitch added to the car we chose and this was not done the day we purchased the jeep. He quickly arranged with the service dept. to have the hitch put on the next convenient day for me. He also arranged for a loaner car for me to use while the work was being performed. Each person we dealt with at Northwest Hills was polite, friendly and helpful from Paul, our salesman, to the finance supervisor and the actual finance officer the day of the purchase. We are thrilled with our new 2013 Jeep Grand Cherokee and Paul and Northwest Hills Dealership made a difficult and stressful situation of unexpectedly buying and financing a new car as pleasant and easy as possible. Thank you. More
Great!The service was great, hope the vehicle stays healthy! The area of service was clean and free of clutter, everyone was friendly and tried to get a good deal.Thanks healthy! The area of service was clean and free of clutter, everyone was friendly and tried to get a good deal.Thanks More
I was very happy and pleased with the service I received from Jeff. He was very nice and was willing to explore other options for me to be able to purchase a vehicle and I appreciate that. from Jeff. He was very nice and was willing to explore other options for me to be able to purchase a vehicle and I appreciate that. More
Finally after at least 15 car/truck purchases in the past 28 years I found a dealership that was honest, up front, no games, and a pleasure to work with. When my wife needs a new car there is no where else 28 years I found a dealership that was honest, up front, no games, and a pleasure to work with. When my wife needs a new car there is no where else I'm going!! More
From my first contact on the internet to the final signing of the sale my experience was nothing short of excellent.All questions were answered and all options explained in a friendly and accurate man signing of the sale my experience was nothing short of excellent.All questions were answered and all options explained in a friendly and accurate manner.I was offered financing which was better than the one I had intended to use and it will save me money.Everything was done in 3 hours from start when I arrived till I drove my Jeep home that same day. More
My husband and I bought our first ever new car at Northwest Hills dealership. Steve Smith was wonderful. He was very nice and addressed every question we had about customizing a car (and we had lot Northwest Hills dealership. Steve Smith was wonderful. He was very nice and addressed every question we had about customizing a car (and we had lots of questions!) Steve also gave us a deal on the car for driving from far away to work with him. Darren was great and found us a low rate for our car loan. We were also updated about the status of our car during its entire production and shipment cycles. Would definitely buy from Northwest Hills again! More
I have not had work done hear yet for my new vehicle but I've had work done here in the past. The body work came out perfect! I recently purchased a 2012 Dodge Ram and the transaction was smooth and I was I've had work done here in the past. The body work came out perfect! I recently purchased a 2012 Dodge Ram and the transaction was smooth and I was able to get what I wnated without issue. Northwest Hills took care of all my needs there after from the registration to following up with me to ask how I liked the truck so far. I will certanly come back again. More
I found my vehicle online and felt the price was very good as I had been researching this purchase for some time. I sent an inquiry and Jeff answered me immediately. He made the process very easy. In good as I had been researching this purchase for some time. I sent an inquiry and Jeff answered me immediately. He made the process very easy. In fact, I had negotiated a feature to be added as part of the price. Unbeknownst to me, the feature actually was already installed. Jeff called me to let me know that, and offered me an additional discount instead. I give Jeff and Northwest Hills very high marks for their integrity. If they hadn't called to tell me, I never would have known! More
Over the past couple weeks I went car shopping, and visited about 8 dealers in that time. I looked at Nissan, Subaru, Jeep, and Ford for an AWD CUV, that would fit our needs, budget, and features list visited about 8 dealers in that time. I looked at Nissan, Subaru, Jeep, and Ford for an AWD CUV, that would fit our needs, budget, and features list. Even went to a couple similar dealers for the same brand, i.e. Ford or Nissan; but didn't feel that I needed to drive out of my way after stopping at my local Jeep dealer (Northwest Hills) the first sales person that greeted me was Paul, very personal able but not pushy (ok he is in sales and asked for the sale a couple times but I expected that). The price they offered me was decent but didn't stop me from looking at the other brands I wanted to drive before picking. After I narrowed it down to a Nissan model and a Jeep model I emailed Paul back and his sales partner worked up a great deal - I was going to wait till end of November but the deal was that good! Took delivery a couple days later! I had to contact Paul via email on a question I had post sale - I was pleasantly surprised that he answer my email the same day with a favorable outcome no less! I couldn't ask for more to be honest great place and team! More