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Northwest Hills Chrysler Jeep Dodge Ram

Torrington, CT

4.6
824 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine. Looking for a used car instead? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers. Our used car inventory from all over the Bristol, Waterbury and Hartford, CT area goes through a detailed inspection before hitting out used car lot. What's more, our top-notch customer service doesn't end at the sale. The Northwest Hills Chrysler Jeep Dodge Ram car service department can help keep your car running like new for years to come. The secret? Only the truly committed Chrysler, Dodge, Jeep and RAM experts and the finest Chrysler, Dodge, Jeep or RAM parts make it into our shop. If you happen to be in the market for a new or used car, then feel free to pay us a visit the next time you're in the greater Bristol, Waterbury or Hartford, CT areas. Located at 2033 East Main Street Torrington, Connecticut, we're always happy to answer any questions you might have and set up a test drive.
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2033 East Main Street- Rt. 202

Torrington, CT

06790

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Showing 824 reviews

February 05, 2014

Bill was great to deal with. He was very knowledgeable and helpful. I will go back to deal with him in the future. Bill was very polite and helpful without being "pushy". Darren was professional helping u More

by Peter30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Reudgen
Feb 19, 2014 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Thank you for your business, and your feedback. We look forward to serving you again in the future.

January 21, 2014

I went to Northwest Hills looking to lease a new truck. I was helped by Bill R. We found the perfect Dark blue dodge Ram. Buying a new vehicle can be a stressful situation, this was relaxed and comfortable. More

by Viper2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reudgen
Feb 19, 2014 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Thank you for your business and your feedback. We are lucky to have a professional staff who continue to take the stress out of the vehicle choosing experience. We look forward to seeing you soon!

January 20, 2014

Purchased my Jeep compass from Bill at northwest hills. What an easy experience! The professionalism at this dealership is 5 star. Bill was very helpful in making my decision to purchase my compass after t More

by 2014 white compass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill R, Bill Reudgen
Feb 19, 2014 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Thank you for your feedback and your business! We are lucky to have Bill, and look forward to seeing you again soon!

January 17, 2014

In the past, I have found cars salesmen to be pushy, not so with Northwest Hill Dearlership. They are great people to do business with, and I would highly recommend them to any of my friend, knowing that th More

by bfergusson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reudgen
Jan 20, 2014 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Thank you for your feedback! We are lucky to have Bill and are happy that you are satisfied with your experience here. We look forward to working with you again in the future.

January 13, 2014

Vin was knowledgeable and very helpful with all the Vin was knowledgeable and very helpful with all the features of my Jeep. He was friendly and not overwhelming. He did answer all our questions wi More

by Tea35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2014 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Thank you for your feedback! We are so happy that 1). you had a great experience, and 2). that you love your new ride! We look forward to seeing you again soon!

January 02, 2014

Bill was initially very responsive to a telephone call and followed through efficiently and professionally thereafter. The pricing was fair in all respects and the used Jeep Wrangler was exceptionally c More

by Tashablue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reudgen
December 27, 2013

Just had a terrific experience purchasing my jeep compass. Shopped at many dealers before making the purchase and northwest hills was by far the most reasonable deal and had the friendliest staff. Su More

by 2014jeepcompass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 16, 2013

Was looking for the new Chrokee. Bill called me when one of the first showed up at the showroom gave it test drive and purchased it with the help of Bill. Which made it very easy to deal with and a happy cu More

by tjdes6121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom DeSanto, Bill Reudgen
December 09, 2013

This team understands the value of excellence & integrity in sales & service. Bill Reudgen is a first-class Salesperson. Vicki Ferreira & the entire Service/Parts dept are Tops. I look forward More

by doornick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Reudgen
December 05, 2013

Traded in my GMC Acadia for a Dodge Minivan. Thought I was buying from a good dealership...but I believe that is only when you buy new. Bought this stupid minivan and while the side view mirrors where be More

by veryupset73
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Dec 17, 2013 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Thank you for your feedback. It is through correspondence such as this that we can improve our communication process. I apologize for the frustration you have experienced with your Pre-Owned Dodge Caravan. Each of our Dodge pre-owned vehicles must pass the same rigorous inspection process we use for our Certified Pre-Owned vehicles which you can see at http://www.certifiedpreowned.chrysler.com/inspection.html . Repairing any part of a vehicle to bring it up to these Inspection Standards is part of the Reconditioning Process, and is what allows us to offer quality pre-owned products at a significant savings compared to buying new. At the time of delivery, this Dodge Caravan met the standards of the Dodge Certified Inspection and was covered under the Dodge Powertrain Warranty. Roadside Assistance and Tow is available for a covered repair through the length of the Powertrain Warranty by calling 1-800-521-2779. The dealer nearest to you refused to service the vehicle because at the time they did not have a Certified Technician on staff. Our Service Manager has spoken with Chrysler who indicated that they would be reimbursing you for the cost of Towing your Grand Caravan here. We stand by our Brand, the Dodge, Chrysler, Jeep, Ram Inspection Process , Warranty and our Staff. We apologize for your inconvenience and ask that you reach out again in the future for any problems you may have with this or any other vehicle you may have.

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