
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Made every effort to ensure 100% customer satisfaction. Bill Ruedgen was absolutely great to work with in purchasing our new jeep. He was very knowledgeable, friendly and helpful through the entire process. Bill Ruedgen was absolutely great to work with in purchasing our new jeep. He was very knowledgeable, friendly and helpful through the entire process. I appreciate efforts by Bill, Darren Schwartz in finance and other staff members to make sure we were completely satisfied. More
great place too buy a car Bill reudugen and William were both very helpful and informative in our process of buying a certified jeep. They know their cars and will answer every Bill reudugen and William were both very helpful and informative in our process of buying a certified jeep. They know their cars and will answer every question you have . Darren in The finace department also worked hard to get us the best rate and we were very happy when we left. we did not get the "hard sell" feeling while there but rather a friendly atmosphere of people trying to help you get the right car for you. We drove 4 hours round trip twice to visit them as they had the jeep we were looking for and would do it again for our next purchase. Thanks again guys More
Great dealership experience, friendly, fair, no pressure Great car buying experience at Northwest hills with Bill Reudgen. He was friendly, accommodating and we felt no pressure at any time we were there. We Great car buying experience at Northwest hills with Bill Reudgen. He was friendly, accommodating and we felt no pressure at any time we were there. We traveled 3 hours to buy our car there because they had the best deal I could find. They were even able to beat the financing rates that my credit union was offering. Their approach is very honest, they didn't try to back me into a payment number with a high interest loan, nor did they pull any kind of bait and switch maneuver, typical of most dealers in metropolitan areas. Everyone at the dealer was friendly and great to deal with. Many thanks to Bryan, Neil and Darren as well. Their pricing is very fair would never hesitate to come back again. Thanks More
A Dream Come Through Been looking for a jeep Grand Cherokee for a very long time was suckered in and scammed by a dealership that previously went under into buying a car I Been looking for a jeep Grand Cherokee for a very long time was suckered in and scammed by a dealership that previously went under into buying a car I did not want and that wasn't right for me, been looking everywhere to do a trade in, and there was a-lot of variables against me, but I walked into Northwest Hills met Bill Reudgen and he completely made it happened where others couldn't, it was a very hard start and i lost hope and thought a deal couldn't be made but he worked with me and his partners found a way and I was able to purchase the car of my dreams, I left there a very happy man, and they will definitely have me as a customer for life and ill be going to them in the future if I ever want to purchase another car. Bill Reudgen and northwest hills will be my first and only recommendation to anyone I know looking for a car, they do the best they can to get you into the car you love and deserve. More
Purchase of Jeep at Northwest Hills Uncomfortable with sales reps language; Found sales rep to be disorganized, and the process very fragmented; I got no owners manual with my vehicle, Uncomfortable with sales reps language; Found sales rep to be disorganized, and the process very fragmented; I got no owners manual with my vehicle, and I am still waiting for the return call I was promised by the manager, about getting one. I would not recommend this dealership to remain on USAA's, certified dealership list. The vehicle was great, but customer service was lacking. More
Not what people usually think of when they hear "salesman" Usually you walk into a dealership and are bombarded by pressure, numbers and a lot of hassles on the after buying. Not here. There was no pressure, Usually you walk into a dealership and are bombarded by pressure, numbers and a lot of hassles on the after buying. Not here. There was no pressure, Bill knew his vehicles, and if you did have a question they weren't sure of, they were right on it to get that answer. We took delivery of our Rubicon that day! It was ready when promised and everything was discussed completely and accurately so you felt at ease as you left. Any details that were promised to be completed the next day were done so promptly. More
ford ranger Great truck, great price, pleasure working with Bill. Saw truck on the internet, came as advertised. Would have no trouble recommending or returning i Great truck, great price, pleasure working with Bill. Saw truck on the internet, came as advertised. Would have no trouble recommending or returning in the future. More
Friendly service with great selection of vehicles I had an excellent experience at Northwest Hills car dealership. We had a very knowledgable and friendly representative that was able to sell us the p I had an excellent experience at Northwest Hills car dealership. We had a very knowledgable and friendly representative that was able to sell us the perfect vehicle. Overall experience was great, completed everything fast and professional. We plan to return for further services in the near future. More
great experience Can't say enough about the great experience we had at Northwest Hills. The salesperson Bill was friendly, professional and went out of his way to make Can't say enough about the great experience we had at Northwest Hills. The salesperson Bill was friendly, professional and went out of his way to make this an easy car buying experience. The manager Neil was extremely helpful too. Thank you for making us feel like we are part of the Northwest Hills family. More
Fast and easy William found the Jeep we were looking for and was great to work with. He and the team took care of all the details and made our buying experience ve William found the Jeep we were looking for and was great to work with. He and the team took care of all the details and made our buying experience very easy. Thank you. More