
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Great Deal compared to other dealers; hassle-free I got had a really happy experience at Northwest Hills, and I am taking the time to write about it because I am so pleased. I'm going to put the names I got had a really happy experience at Northwest Hills, and I am taking the time to write about it because I am so pleased. I'm going to put the names in- good salesmen and business managers should be rewarded in an age where computers track how everyone is doing and create alot of pressure to sell. First of all, I am "internet price" shopper, always focusing on the drive away price, sticking with dealer who has inventory, and using Edmunds and the other sites to check pricing. I always shop at 3 dealers to make sure I am getting the best deal. When the two other dealers could not beat the price given to me by Bill Reudgen at Northwest Hills, I knew I had received the best deal. Bill correctly sensed that I was pressed for time, that I had done my comparison shopping, and that I was ready to buy. Bill found the exact Cherokee I was looking for (even the color) . I was never put in a position to think about what I would have to give up or what extra options I would have to buy. I found the whole deal to be hassle free, and I never felt pressured to accept any add-ons. There was nothing less than perfect honestly in all of my dealings with Bill and Darren Schwarz, the Business Manager-no surprises! The good service continued after the last check was signed-- Bill took about 45 minutes to show me all the features of the new car, turn on all the digital services, and how to use the voice commands to set temperature and tune the radio. It was pretty cool being able to show my friends the weather radar pictures centered on the Cherokee which are transmitted by Sirius. It would have taken alot time going through the screens and reading the manuals to get that to come up. Bill even paired my phone with the vehicle and showed me the app to unlock my doors or start the engine remotely, More
A pleasant purchase Through the purchase of our new to us 2012 Dodge 1500, my wife and I had a very pleasant experience. William Hogarth was very attendant to our wants Through the purchase of our new to us 2012 Dodge 1500, my wife and I had a very pleasant experience. William Hogarth was very attendant to our wants and needs. We also found him and the rest of the staff very helpful and easy to deal with . This was our first purchase at Northwest Hills and will most likely not be our last. I recommend this dealership to my friends and anyone looking to purchase an automobile. Sincerely Robert Stewart More
No Hassle Purchase After deciding on the specific vehicle that I wanted, I researched dealerships and the only one that was responsive to my queries was Bill Reudgen of After deciding on the specific vehicle that I wanted, I researched dealerships and the only one that was responsive to my queries was Bill Reudgen of Northwest Hills. I told him what I wanted in the new vehicle, what I wanted for my trade and what I wanted to pay for the new vehicle. When I showed up at the dealership, Bill had everything ready and we closed the deal and signed the paperwork in less than 20 minutes. He made it easy and painless and when I took delivery of the vehicle, there were no surprises and I was in driving my new Jeep in a matter of minutes. More
Smooth Experience We had done a ton of internet / in person research on our new vehicle - Jeep Compass and then finally found exactly what we wanted on the Northwest Hi We had done a ton of internet / in person research on our new vehicle - Jeep Compass and then finally found exactly what we wanted on the Northwest Hills lot. I made an appointment to meet with Bill and from the moment we met everything was so easy and no surprises. We test drove the vehicle and loved it !! Afterwards we sat down and went over the numbers. Since I was also looking to trade in my vehicle I was nervous on the appraisal but we received a very fair trade-in value for it. Bill made our experience entirely hassle free !! I cant say enough what a PLEASANT experience this entire process was !! More
excellant Bill was a big help with us finding our new car . He knew ahead of time what we where looking for and had our vehicle ready when we had gotten there. Bill was a big help with us finding our new car . He knew ahead of time what we where looking for and had our vehicle ready when we had gotten there. He was patient with us and let us know what was going on with are new vehicle every step of the way . I told a few family members and friends about Sullivan's north west hills dealership and if they are shopping for a new or used vehicles to head to Torrington and look up Bill rueden. Would like to thank you Bill for our new Dodge charger it hasn't Ben able to sit still since . Thank you, Howard&cheryl More
Excellent Experience I couldn't be more pleased with the process of purchasing my new Dodge van. From my initial contact in February when I was just inquiring about a new I couldn't be more pleased with the process of purchasing my new Dodge van. From my initial contact in February when I was just inquiring about a new van, the test drive, the explanation of the vehicles features, purchasing process and ultimate delivery, Bill was sincerely interested that I received the best possible service and attention. In my opinion he went above and beyond my every expectation. I am looking forward to excellent service from the dealership during the ownership of my new van and beyond. More
Bill Reudgen was wonderful to deal with in the process of leasing a new car. He made the process smooth and we would definitely recommend him and the rest of the was wonderful to deal with in the process of leasing a new car. He made the process smooth and we would definitely recommend him and the rest of the staff at Northwest Hills More
Very pleasant experience Mr. Reuben was very helpful in helping me finalize my used car purchase from your dealership. He even gave me his cell phone number so I could call a Mr. Reuben was very helpful in helping me finalize my used car purchase from your dealership. He even gave me his cell phone number so I could call anytime with any questions I had. More
Great customer support and smooth as silk I have just purchased a dodge challenger rt scat pack from this dealer and could not be happier. They where very professional and fast with all aspect I have just purchased a dodge challenger rt scat pack from this dealer and could not be happier. They where very professional and fast with all aspects of the deal. My sales man Bill Rougent and his manager Neil Reising always do an incredible job and I would not go anywhere else. Thank you gentleman! !! Once again very happy!!! More
Complete ease of doing business! I had an idea as to what I was looking for but being a GM guy for over 20 years I was a little skeptical about leaving the brand. I worked with Phil D I had an idea as to what I was looking for but being a GM guy for over 20 years I was a little skeptical about leaving the brand. I worked with Phil DeFrancesco on the internet team to get some information about the vehicle I was looking at and he was great! I decided to go in for a test drive and worked with Bill Reudgen. He fit the vehicle to my wants and needs and made the sales process simple. I knew I wanted the Jeep Grand Cherokee but they didn't have the color I wanted, so Bill located and transferred it in next day. Needless to say, I could not have asked for an easier, more satisfactory sales cycle. I would recommend Northwest Hills to anyone looking for a vehicle! More