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Northwest Hills Chrysler Jeep Dodge Ram

Torrington, CT

4.6
812 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine. Looking for a used car instead? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers. Our used car inventory from all over the Bristol, Waterbury and Hartford, CT area goes through a detailed inspection before hitting out used car lot. What's more, our top-notch customer service doesn't end at the sale. The Northwest Hills Chrysler Jeep Dodge Ram car service department can help keep your car running like new for years to come. The secret? Only the truly committed Chrysler, Dodge, Jeep and RAM experts and the finest Chrysler, Dodge, Jeep or RAM parts make it into our shop. If you happen to be in the market for a new or used car, then feel free to pay us a visit the next time you're in the greater Bristol, Waterbury or Hartford, CT areas. Located at 2033 East Main Street Torrington, Connecticut, we're always happy to answer any questions you might have and set up a test drive.
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2033 East Main Street- Rt. 202

Torrington, CT

06790

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Showing 812 reviews

June 14, 2024

Josh Perez was great to work with. The whole transaction was smooth from beginning to end. I would highly recommend Northwest Hills to everyone. Jack Sullivan was great to work with al More

by Joe Kiszka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello Joe, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 14, 2024

Newly renovated Northwest hills offers a fairly large inventory and has a very friendly staff. Josh kept in constant communication as we navigated some unanticipated challenges with the used vehicle. Ove More

by rachel.carr1103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 16, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello Rachel, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 11, 2024

Mike was very helpful and answered all my questions and helped me get the car of my dreams! More

by Melanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Melanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

I stopped to look at a used truck then backed off , Josh continued to call me every week a couple times then I called him to look at st4 and ended up buying , Josh Is a very good saleman not pushy but getti More

by Cantonbg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to leave a review for us at Northwest Hills Chrysler Jeep Dodge Ram. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Jun 13, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chrysler Jeep Dodge and we hope to see you again soon!

June 08, 2024

I recommend this dealership to anyone. Contacted Josh about the vehicle, he allowed me to put a 500 dollar hold on the truck and held it for 4 days. I drove 5 hours to test drive the vehic More

by cpremodeling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 15, 2024

Very friendly people in the service department. Accommodating, courteous and professional. Easy to deal with. More

by barmarlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2024

Service work is always good and done on time. Nice and easy to work with as well. More

by jsalvietti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 12, 2024

I would like to thank Chris Hansen for making my purchase one of the best experiences I’ve ever had buying a truck I stopped in Fri after work and picked up the new truck Tues afternoon He took care of eve More

by engineered13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 07, 2024

unfortunately I had a very frustrating experience with them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could h More

by pgtrades123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Pyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (860) 201-0368 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 28, 2024

Nick made my experience easy and stress free from beginning to end..He was very informative of the work that was performed and why . More

by shawn.cullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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