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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

Overview
Reviews
4.4
1,107 Reviews
Call Dealership (832) 912-2500

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,107 reviews

June 03, 2025

Ask for Donovan! Great staff and service...even got a nice coffee from the in-house barista while we progressed through the process and paperwork. Just watch for thos More

by DaniH
Recommend Dealer
Yes
Employees Worked With
Donovan Morgan
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April 08, 2025

Service was great all around and the timing was very sufficient. I was just n and out. More

by jrruben14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Apr 08, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thanks for choosing Northwest Chrysler Jeep Dodge Ram! We're glad your service went smoothly.

April 08, 2025

Prompt service, excellent communication. What more can you ask for. Coffee Bar a nice perk! More

by J&J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Apr 08, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for leaving Northwest Chrysler Jeep Dodge Ram a five-star review! We are happy to hear that our team delivered excellent service and that you enjoyed the coffee bar!

April 02, 2025

Fast service, no haggle extra service request, always like going her for my RAM service More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Apr 02, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Joe, we appreciate the stellar review here at Northwest Chrysler Jeep Dodge Ram!

March 29, 2025

Ms. Alexia provided exceptional customer service throughout the warranty process, effectively addressing all noted vehicle concerns. The service team's assistance was invaluable in resolving multip More

by Nahiyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
Report | Print
Mar 31, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that Alexia and the service team at Northwest Chrysler Jeep Dodge Ram provided exceptional support during your warranty process! It's great knowing they effectively addressed all concerns, ensuring a smooth experience for you. We look forward to assisting with any future maintenance or repairs!

March 29, 2025

Good customer service, they worked very fast on my car, I would definitely return for an oil change More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 31, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Alex, thanks for the awesome review of Northwest Chrysler Jeep Dodge Ram!

March 27, 2025

Alexia was very nice and professional in doing her job. She explained all charges with me. Will look for her my next visit. Thank you More

by popsone10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
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Mar 27, 2025 -

popsone10 responded

Alexia was very nice and professional in doing her job. She explained all charges with me. Will look for her my next visit. Thank you

Mar 28, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that Alexia provided you with such a professional experience at Northwest Chrysler Jeep Dodge Ram. Thank you for your feedback, and we look forward to welcoming you back on your next visit!

March 26, 2025

communication was terrible desire to help with process of buying was 0 the hospitality with several people was worst the i would ever dream of. came all the way from nebraska and treat More

by HEARTLANDAUTOBODY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Rodriguez, Moises Avilla, Joshua Wasse
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March 22, 2025

Excellent customer service very helpful answered all of my questions would recommend to other customers thanks More

by Arm1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 24, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

We're delighted to hear that you had an excellent experience with our team at Northwest Chrysler Jeep Dodge Ram! Thank you for recommending us, and we're always here to help if you have more questions in the future.

March 21, 2025

Very good experience. Timely turnaround, honest and reliable service professionals, and a clean truck upon completion of repairs. More

by askellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Glaser
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Mar 24, 2025 -

Northwest Chrysler Jeep Dodge - Texas responded

Thank you for sharing your positive experience with us, askellie! We're delighted to hear that our team at Northwest Chrysler Jeep Dodge Ram provided honest and reliable service. We appreciate your support and look forward to serving you in the future!

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