Northwest Autoloan
Tacoma, WA
7 Reviews of Northwest Autoloan
Adrian the owner has not paid my trade in off since Oct 2019 Bought a car in 2018 that had problems since I bought it so rather than them paying to fix the car we agreed that I could trade it in and he would pay Bought a car in 2018 that had problems since I bought it so rather than them paying to fix the car we agreed that I could trade it in and he would pay off the balance of the previous loan and I would buy the other car so I traded it in and AJ the owner never actually paid off the car so I have a car bill for a car I no longer have and it is seriously affecting my credit. I have proof of everything I am saying and I will seek legal action if necessary. . More
Awesome sauce 👌👍 If u are like me no credit worried that u can't find a good car and deal well no fear come here and u will be taken care of like family they will tell If u are like me no credit worried that u can't find a good car and deal well no fear come here and u will be taken care of like family they will tell u strait up what is wrong with the car ur looking at what's needs to be fixed or not fix it and give u a xxxx of a deal u have made a client for life thanku guys More
Easy and Quick AJ was very helpful and willing to work with me to get what I wanted, as soon as possible. I was never pressured into anything and had a good overall AJ was very helpful and willing to work with me to get what I wanted, as soon as possible. I was never pressured into anything and had a good overall experience. More
Total lack of any professionalism NW auto loan is a perfect example of the stereotypical devious used car dealer. Friendly enough when you are shopping for a vehicle, but once you sig NW auto loan is a perfect example of the stereotypical devious used car dealer. Friendly enough when you are shopping for a vehicle, but once you sign your name that's about the end of anything resembling good service or professionalism. There is zero follow up for any promises made For repairs agreed upon at the time of purchase. You will have to chase them to get anything agreed upon. The mechanic for NW auto loan is equally unprofessional repeated texts asking for a good review to his boss yet the quality of work done is garbage, and more texts asking why I told his boss he didn't do the job right, I had a window fixed and the entire door panel fell off hanging from the wires the day after the work had been done, you are better off doing it yourself. Never once got a call from the owner to see if the work was done correct. Zero follow up when the owner was informed that the work done was not done correct or even completed. over all the worst car buying experience of my life. There are plenty of used car dealers out there do your self a favor and pass this one bye. More
AMAZING AN HELPFUL THE GENTLEMEN THERE WAS VERY HELPFUL AN UNDERSTANDING IN WHAT I WAS LOOKING FOR IN A VEHICLE THEY GOT ME SET WITH AN NICE VAN THAT CAN FIT ME AN MY CH THE GENTLEMEN THERE WAS VERY HELPFUL AN UNDERSTANDING IN WHAT I WAS LOOKING FOR IN A VEHICLE THEY GOT ME SET WITH AN NICE VAN THAT CAN FIT ME AN MY CHILDREN LOTS OF SPACE VERY NICE SAFE GREAT CAR FAX LOW MILEAGES JUST LOVE EVERYTHING ABOUT MY EXPERIENCE THERE. More
Excellent purchasing experience A good experience from start to buy (2006 BMW). We were met right away, talked about what we were looking for, we were not pressured looking around, t A good experience from start to buy (2006 BMW). We were met right away, talked about what we were looking for, we were not pressured looking around, test drove three cars with AJ answering questions, found exactly what we were looking for, picked car and closed with the price we were looking for. This is the 3rd car I have purchased from AJ and my daughter is in the process of purchasing hers. Highly recommended!!! More