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Northway Toyota

Latham, NY

2.9
351 Reviews

737 New Loudon Rd

Latham, NY

12110

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Showing 351 reviews

January 19, 2010

Went to Northway Toyota to inquire on a lease for a Camry. Ended up closing the deal. Everyone we dealt with throughout the process was very friendly and knowledgeable. This was our first lease for More

by genedefrancesco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Sean Guerra
January 09, 2010

This was my first time buying a new car and Lou made the experience painless and enjoyable. He worked hard to get me what I wanted in the short time we had available to take advantage of the toyotathon. H More

by mjp1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Guerra
December 28, 2009

My lease on a highlander was expiring. I met with Jimmy and Janine, and they went out of their way to get me the vehicle I wanted for my next lease. When I went in for an appointment with them to dscuss m More

by nykim313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lucia and Janine Hogeveen, Janine Hoogeveen
December 16, 2009

After having a bad experience with one of Northway Toyota's competitors, I have made a great decision in visiting Northway Toyota for help. I was simply looking for pricing information and a test dri More

by nukewaste76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Guerra
December 14, 2009

Excellent customer service, very friendly workers, and a great price all work together to sell an amazing quality vehicle at Northway Toyota. My experience with Northway was fantastic. From the moment I w More

by bermasth88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Callender
December 09, 2009

We had a wonderful experience with Bill and Northway Toyota. Bill listened to our needs, found the exact car we wanted for the exact price we specified, and was extremely attentive throughout the proce More

by rbreslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hogeveen, Bill Hoogeveen
December 03, 2009

To write a report with at least 250 words would be relatively easy when writing about something which did not workas explained by the sales person or as written in the manual. Or if I would have felt More

by Guenter Lamprecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.William Hoogeveen, Bill Hoogeveen
November 30, 2009

The entire experience was excellent. I wanted to trade in my 2001 Camry for a lease option. The salesman was very pleasant and willing to talk with me and listen to my preferences. He did not push anyth More

by jdflaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Corry
November 23, 2009

Went to dealership to purchase another Toyota. When I was talking to a salesperson in the showroom a man came flying out of his office screaming and yelling. He cursed quite a bit and must have dropped More

by jwilliams
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
dont wish to say
Nov 24, 2009 -

Northway Toyota responded

I am sorry to hear that your recent visit to Northway Toyota did not meet your expectations. Greg Finin is the Vice President of Northway Motor Car Corp. and has been with the company for 25 years. Greg is also a member of the Langan family. Greg has served on several boards in the community including The Center for Disability Services, St. Catherine’s Center for Children, and the St. Gregory’s School for Boys to name a few. Northway Toyota is a multi recipient of the Toyota President Award and prides itself in customer satisfaction and community service. I hope you enjoy your new Toyota and if we can be of any assistance in the future, please do not hesitate to contact Greg directly at 518-783-1951.

November 17, 2009

Having purchased and serviced more than 35 cars over the past 30 years, I will say without hesitation this dealership outranks every other in both sales and service. Simply OUTSTANDING!! They go out of thei More

by tfaughnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
10