Northway Toyota

Kermit was excellent with his marketing skills...he and the others at the dealership tried everything possible to make it work for us for our new RAV4....they were all extremely friendly and had lots of op the others at the dealership tried everything possible to make it work for us for our new RAV4....they were all extremely friendly and had lots of options for us....the financing that they give is really awesome and I would highly recommend this dealership and Kermit at the dealership as your sales representative.... More

The atmosphere was friendly and helpful.Our salesperson, Kevin, accompanied us on our "test drive" and gave an outstanding "walk around". Jimmy Lucia provided numbers clearly and professionally. We are thri Kevin, accompanied us on our "test drive" and gave an outstanding "walk around". Jimmy Lucia provided numbers clearly and professionally. We are thrilled with our Northway Toyota Experience. More

Every person we came in contact with was very friendly and approachable. We were more than happy with our experience and will be glad to visit this dealership again in the future. The facility was c and approachable. We were more than happy with our experience and will be glad to visit this dealership again in the future. The facility was clean, comfortable and child friendly which we certainly appreciated. More

horrible customer service at this dealership. First htey calculated by sales tax incorrectly and had to have be resign a contract one month into my lease saying that they didn't know about the rules of regi calculated by sales tax incorrectly and had to have be resign a contract one month into my lease saying that they didn't know about the rules of registeringa car in Pennsylvania since they have only sold card to ppl in New york. Second they did not have my husband's name added ot the lease so my payments were being made to a different account instead of the new contract that had his name on it. Third, three months into my lease they still never mailed my permanent license plates! I have been driving with expired plates for over two weeks and have still not recieved them even though the expense of registration and plates etc were paid at the time I signed the contract. I have tried to call the employees multiple times and left messages and have not recieved any response, not even a courtesy call to let me know where they are with processing all this. Also the employee Angel had the audacity to tell me that this is "nobody fault" regarding calculating the sales tax incorrectly and having the car registered in PA. Instead of accepting that this was a mistake of the dealership and it was made clear to them that my permanent address is in PA and the car was to be registered in this state, this is the pathetic response I get from customer service. I have lost my patience with this dealership and will recommend nobody to do business with them. Once you sign something they will not give you the time of day and bother follwing up with you at all. More

Everybody at Northway has treated us great since our first purchase 6 years ago. There is none of the endless xx other dealers put you through. At a competitor's place it took us an hour and a half to t first purchase 6 years ago. There is none of the endless xx other dealers put you through. At a competitor's place it took us an hour and a half to test drive a car. That's when we left there and first came to Northway...it's 4 vehicles later (all Toyotas from Northway. More

I found the salesperson to be polite, knowledgeable, and helpful. I gave a rating of "3" for price because: (1) Northway has sold, and currently have listings for, similar vehicles at a lower price (I'm not helpful. I gave a rating of "3" for price because: (1) Northway has sold, and currently have listings for, similar vehicles at a lower price (I'm not referring to 2 wheel drive vehicles); and (2) Other dealerships would have sold the vehicle at a lower price but they were out of them. There is currently (Aug 31, 2010) a listing at Northway for a similar 2008 Highlander for $20,999 (much less than what we paid for ours). More

New tires they put on car don't have hazard protection and no such warranty was offered to me when I purchased the vehicle. There is a nick in the right front tire and it is losing air. The dealership sh and no such warranty was offered to me when I purchased the vehicle. There is a nick in the right front tire and it is losing air. The dealership should step up and do the right thing and at the very least give me a discount on a new tire. More

I think that Northway Toyota is a great dealership. Greg is a terrific guy and was direct and to the point. As a woman going into the dealership alone I felt very comfortable. Kevin is an excellent guy and is a terrific guy and was direct and to the point. As a woman going into the dealership alone I felt very comfortable. Kevin is an excellent guy and great at his job. He took the time to go over the vehicle with me and explain everything. I never felt rushed or pressured. I would highly recommend this dealership. More

Excellant help and service fast delivery of the vehicle with excellant instructions on the different new "bells and Whistles' on the car I had a 2004 RaV which I purchased at the Northway car corp in 200 with excellant instructions on the different new "bells and Whistles' on the car I had a 2004 RaV which I purchased at the Northway car corp in 2004 I also have my car serviced at this dealership and have found it to be excellant. Thank you More

I would recommend this dealership because they were efficient, courteous and professional. The salesman was thorough in explaining everything and prompt in getting y new vehicle to me. i am very please efficient, courteous and professional. The salesman was thorough in explaining everything and prompt in getting y new vehicle to me. i am very pleased with northway toyota and would definitely do business again. and i love my highlander! More