Northway Toyota
Latham, NY
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We came in after finding a Prius advertised online at the We came in after finding a Prius advertised online at the dealership. We were greeted by Liam Bunk who answered all of our questions and took us on We came in after finding a Prius advertised online at the dealership. We were greeted by Liam Bunk who answered all of our questions and took us on a test drive. He was knowledgeable and informative about all of the features of the Prius which was great since this was our first time in one. During the drive he pointed out different options that the vehicle was equipped with and showed us how to operate them all. He was very comfortable to deal with when the inevitable number crunching began as well. After a few go arounds we arrived at a mutually acceptable number and signed the paperwork. About a week after buying the car I stopped in for a broken windshield wiper and it was replaced promptly with no questions asked and no charge. I would highly recommend this dealership and, as this is our first Toyota, if things work out well with this one we'll be back for another in a few years. More
Matt was a pleasure to work with, his smile was sincere, his handshake was firm and also sincere. I started to look for a vehicle on the web, saw a vehicle I liked at Northway Toyota, unfortunately that ve his handshake was firm and also sincere. I started to look for a vehicle on the web, saw a vehicle I liked at Northway Toyota, unfortunately that vehicle wasn't available but I love the RAV4 that was available. Again, Matt was great and would recommend him to friends and family. More
this is the 4th car we have bought from northway toyota. their sales people are always honest and extremely professional. To say their service department is top notch is an understatement, they are exceptio their sales people are always honest and extremely professional. To say their service department is top notch is an understatement, they are exceptional- that is why we continue to buy from northway toyota! More
The whole experience was a pleasure. No hassles-no haggles. They wanted my business and didn't jerk me around like so many dealers do ("Let me go back to my manager" or "can we meet in the middle?)" I haggles. They wanted my business and didn't jerk me around like so many dealers do ("Let me go back to my manager" or "can we meet in the middle?)" I hate that. This dealership does it right and respects the customers desires and time. Why go anywhere else? The sales process went smooth as did the delivery and paperwork. They followed up with me on several occasions to be sure I was totally satisified with the vehicle where many dealers forget your name ten minutes after you leave the showroom. I expect this is the start of a long relationship with Northway Toyota. Pete Bazycki More
Purchased new 2011 VENZA From Northway. This is the second vehicle I purchased from Northway and from My Salesman Kermit Salfi. Received the best price from Northway. This was my wife's car and Kermit second vehicle I purchased from Northway and from My Salesman Kermit Salfi. Received the best price from Northway. This was my wife's car and Kermit want out of his way and spent a lot of time explaining the accessories and the details of the car. Kermit even took the time to set-up the blue-tooth option that was available for her cell-phone. Northwat, Jimmy Lucia, and Kermit get a AAAA+ More
Mr. Hoggeveen was extremely helpful and brought us an initia deal on a Toyota Camry XLE that we ultimately accepted as fair to all -- no hassle, no haggling. We have leased 2 Lexus automobiles in the pa initia deal on a Toyota Camry XLE that we ultimately accepted as fair to all -- no hassle, no haggling. We have leased 2 Lexus automobiles in the past and my wife really does like her new Toyota. A truly pleasurable car dealer experience. More
Dealing with Matt Hennessey was very pleasurable. The whole experience was stress free. This is the second car I have purchased from Matt. The whole sales team was very personable and helpful. Their serv whole experience was stress free. This is the second car I have purchased from Matt. The whole sales team was very personable and helpful. Their service department is top notch and very helpful and accomodating. More
It was a very good first car buying experience. the staff was very friendly and helpful. They encouraged questions and even answered ones that I had not asked. The salesman went out of his way to make sure t was very friendly and helpful. They encouraged questions and even answered ones that I had not asked. The salesman went out of his way to make sure that I was completely happy with my choice of color make and model. He was very friendly and was very helpful. It was a great experience overall. More
I came to the Toyota dealership because I had just walked away from a MVA in my other Toyota Rav 4. I walked away due to the safety features of the Rav. My car was totaled and I knew I wanted another Rav. To away from a MVA in my other Toyota Rav 4. I walked away due to the safety features of the Rav. My car was totaled and I knew I wanted another Rav. Tom was the salesman I dealt with and He listened to what I wanted and than took time to explain the difference in buying vs leasing. He helped me see the value of leasing and took the time to show the pro vs the con. I had a very good experience with Toyota in the past and with the caliber of people like Tom I am sure that will continue. Thank You More
Very very pleased with the service we received. Jimmy and his staff went above and beyond anything we expected from a dealership. They made what is typically a very stressful purchase easy and relatively str his staff went above and beyond anything we expected from a dealership. They made what is typically a very stressful purchase easy and relatively stress-free! We love our car and the staff listened to our needs and made sure to fill those needs beyond our expectations. We have recommended the dealership to our friends! More