Northway Toyota
Latham, NY
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Professional friendly service that gets it right every time. The employees are a pleasure to work with and the quality of work is excellent. They go above and beyond the typical dealer service with grea time. The employees are a pleasure to work with and the quality of work is excellent. They go above and beyond the typical dealer service with great communication and a feeling that they really care for your satisfaction. Highly recommended. More
I was informed of the Toyota lease buyout deal and I was informed of the Toyota lease buyout deal and immediately came to the dealership to inquire. Mr. Buck was extremely helpful in getting me the be I was informed of the Toyota lease buyout deal and immediately came to the dealership to inquire. Mr. Buck was extremely helpful in getting me the best deal possible in the short deadline window that was available. I was very pleased with the outcome and the cooperation of all the Northway people. The manager even came up to me and thanked me for my continued business -- a nice touch. More
I recently took my car to Northway Toyota for maintenance and was very impressed by the service department's prices and service standards. Lou was very helpful and informative. The Car was ready at the pro and was very impressed by the service department's prices and service standards. Lou was very helpful and informative. The Car was ready at the promised time. The visit exceded my expectations. The Service Department at Northway Toyota goes above and beyond for its customers and I highly recommend them for any car care needs. More
Great experience with Northway Toyota. This was my second time purchasing with this dealership and they were phenomenal. Our salesman was helpful and professional throughout the whole transacation. second time purchasing with this dealership and they were phenomenal. Our salesman was helpful and professional throughout the whole transacation. The finance manager was very receptive and worked hard to make the deal work out to the best of his ability. We will most definately be utitilizing this dealership and Mark's services again in the future. More
Before going to the Northway Toyota Dealer in Latham, NY I began my car buying search at Lia Toyota in Colonie, NY. I have purchaed my last two cars from the Lia group (Nissans), so I deceided to go to the I began my car buying search at Lia Toyota in Colonie, NY. I have purchaed my last two cars from the Lia group (Nissans), so I deceided to go to the Lia Toyota as I was looking for a hybid car, and wanted a Prius 2010 at 0% financing. They dragged this out for 3.5 weeks, sold me 2 different cars, caught them in lies, and then they tried to upsell me because the only 2010 they could find was on their lot and was $30,000 instead of $24,000. I couldnt beleive after all this, they wanted me to spend more money with them and now I had my car rental for 26 days at a cost of $377(with insurance paying a large portion). I walked away and went to the Northway Toyota Dealer. Bill and everyone at the Northway Toyota were very professional, offered coffee... Bill was very straight forward and gave me a good price on the car (when according to Lia, no one was giving any discounts on Pruises because of what happened in Japan, and the high gas prices. Which I can believe) Bill and the dealership didnt have to give me a discount, but he heard my story and wanted to put me in a prius qickly. I walked out of Northway Toyota after 4 hrs with my new pruis and was happy to spend the extra money. Bill showed me everything in the car, explained all the warrenty and toyota car information, he ever set up my bluetooth, loaded my phone numbers, entered my home address...I was very happy. More
Mark is a great salesman who treats his customers with honor and respect in a casual attitude. I would recommend family and friends to use Mark in future car purchases. When I came in I was greeted by a honor and respect in a casual attitude. I would recommend family and friends to use Mark in future car purchases. When I came in I was greeted by a number of salesman and they went out of their way to do their best for me. If the level of attentiveness that I have seen continues, I would have no problem getting another vehicle from them in the future after my lease is up. More
Everyone at Northway Toyota seem caring, kind and do not Everyone at Northway Toyota seem caring, kind and do not forget you after a sale is finalized. Anthony is up front, tries t Everyone at Northway Toyota seem caring, kind and do not forget you after a sale is finalized. Anthony is up front, tries to give the best deal he can, and does everything he can to make a good deal for his customers. The service has always been caring and always does their best to satisfy. More
We went to Northway to get a car for my wife after having a terrible experience at another local dealer. We ended up buying two cars. That should say it all. Bill was far and away the best salesperson I a terrible experience at another local dealer. We ended up buying two cars. That should say it all. Bill was far and away the best salesperson I have ever dealt with. I didn't even view him as a salesman, but just a nice guy who also happens to sell cars. Thanks Bill! More
Kermit gave us outstanding service in the purchase of our new vehicle. He was very helpful in the selection process in finding a vehicle that was just right for our family's needs. We are very satisfied an new vehicle. He was very helpful in the selection process in finding a vehicle that was just right for our family's needs. We are very satisfied and have recommended his services to friends and family members that were looking to purchase a toyota vehicle. More
Matt and Adam went out of their way to get me the best deal that they could. I am eagerly awaiting my new vehicle. I have already recommended them to other people who are actively searching for a new veh deal that they could. I am eagerly awaiting my new vehicle. I have already recommended them to other people who are actively searching for a new vehicle. Each time we go in it is a pleasurable experience. More