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Northway Toyota

Latham, NY

2.9
351 Reviews

737 New Loudon Rd

Latham, NY

12110

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Showing 351 reviews

April 13, 2011

We were able to arrange most details by phone and sell back our old truck and lease a new one in the course of a single brief visit. The staff were most helpful and responsive and we were able to locate More

by chbrown7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Facteau and George Carta, Jennifer Hollenbeck, George Carta
April 13, 2011

Liam was professional, honest and very attentive during our process of purchasing our Camry. Very much appreciated. The manager also remembered our names each time we came in and they were very accommodat More

by christineron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Bunk, Liam Bunk
April 12, 2011

No pressure sales/ leasing. Salesman Tom was knowlegable about car and helped get the color I wanted and helped me know and learn all the gadgets and functions of the highlander. Tom and general manager and More

by mtf12303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom Pottenburgh
April 11, 2011

Everyone is friendly at Northway Toyota and never pushy. My family has gone there for a used car and a new lease, and have had a great experience both times. We have also gone there for general maintenance More

by bobcat034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Michelucci and others
April 11, 2011

Working with Northway Toyota to meet our needs was effortless. They were more than accomodating, informative, and friendly. They made the purchase enjoyable. I would receommend them to anyone lookin More

by DHelion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ligouri, Jen Facteau, Crystal Stoddard, Jennifer Hollenbeck, Anthony Liguori
April 09, 2011

Every visit without exception has been a positive one. The wait time is the lowest I have ever experienced with service on previous autos. You guys just go out of your way for everyone. What a gentleman More

by dlofrumento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou
April 09, 2011

Janine was very helpfully and not overley pushy. I wasn't made to feel that I had to buy a car that day even though I fully intended too. She showed me mutiple options and got to know me as a person and my s More

by mcmccormick78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Hoogeveen, Janine Hoogeveen
April 09, 2011

Our family has purchased several Vehicles from Northway Toyota Scion through the years (decades) They have always provided OUTSTANDING services to us. There now are Two Toyota's from them in our drivew More

by papajack3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Taylor - JohnOConnor, John O'Connor
April 08, 2011

I had looked at the RAV4 online and in the dealer parking lot. I called Mr. Evers and told him what I wanted and how much I would pay. He said he would call me right back and did. He asked that, if he tol More

by atdonnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Evers, Mark Evers
April 08, 2011

I was recently in the body shop for an estimate on my Camry. Both managers in the body shop were very helpful and friendly. It was a quick visit and I was very pleased with the service that I received. A More

by flo15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
body shop managers
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