Northway Toyota
Latham, NY
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We were able to arrange most details by phone and sell back our old truck and lease a new one in the course of a single brief visit. The staff were most helpful and responsive and we were able to locate back our old truck and lease a new one in the course of a single brief visit. The staff were most helpful and responsive and we were able to locate the new truck quickly. Thanks! Chris and Betsy Brown More
Liam was professional, honest and very attentive during our process of purchasing our Camry. Very much appreciated. The manager also remembered our names each time we came in and they were very accommodat our process of purchasing our Camry. Very much appreciated. The manager also remembered our names each time we came in and they were very accommodating with our children. Bravo to Liam! Would definitely recommend him to our friends! More
No pressure sales/ leasing. Salesman Tom was knowlegable about car and helped get the color I wanted and helped me know and learn all the gadgets and functions of the highlander. Tom and general manager and about car and helped get the color I wanted and helped me know and learn all the gadgets and functions of the highlander. Tom and general manager and finance person were very professional and hel[ful More
Everyone is friendly at Northway Toyota and never pushy. My family has gone there for a used car and a new lease, and have had a great experience both times. We have also gone there for general maintenance My family has gone there for a used car and a new lease, and have had a great experience both times. We have also gone there for general maintenance and recently to get a tire repaired/replaced. The customer service for car sales and auto service are both great! More
Working with Northway Toyota to meet our needs was effortless. They were more than accomodating, informative, and friendly. They made the purchase enjoyable. I would receommend them to anyone lookin effortless. They were more than accomodating, informative, and friendly. They made the purchase enjoyable. I would receommend them to anyone looking to buy a new or used vehicle without breaking the bank, and receiving quality in return. More
Every visit without exception has been a positive one. The wait time is the lowest I have ever experienced with service on previous autos. You guys just go out of your way for everyone. What a gentleman The wait time is the lowest I have ever experienced with service on previous autos. You guys just go out of your way for everyone. What a gentleman the driver is for your ride if you have to leave your car. Best place in the Northeast. More
Janine was very helpfully and not overley pushy. I wasn't made to feel that I had to buy a car that day even though I fully intended too. She showed me mutiple options and got to know me as a person and my s made to feel that I had to buy a car that day even though I fully intended too. She showed me mutiple options and got to know me as a person and my situation, which allowed her to help me make a responsible decision. The purchase was fast easy and virtually painless. I did nothing but sign my name and drive off into the sunset. I am very happy with the service that I received and I know I'll be back when it's time to buy my third car from Northway Toyota. More
Our family has purchased several Vehicles from Northway Toyota Scion through the years (decades) They have always provided OUTSTANDING services to us. There now are Two Toyota's from them in our drivew Toyota Scion through the years (decades) They have always provided OUTSTANDING services to us. There now are Two Toyota's from them in our driveway, and SEVEN others in Relatives Driveways. This last purchase 'Corolla" was generated by me sending a request for information on the Corollas in stock. A few mins. later we received a call from a young lsady named Rebecca. She explained that there was a Demo9 Modle of the Last 2010 Corolla LE in stock. I inquired of its condition and was satisfied with the information she relayed to me. The Salesman was John O'Connor. It was my first time meeting him and I would recommend him to anyone doing business with Northway. He answered every question I had (and there were a lot as I Never have purchased a Demo before) I was in a test drive within the first 15 min. after speaking with John. The rest is History. Monday I drove away with the Corolla and it was a very satisfying experience for me , once again, with the Great people at Northway. -Mail from More
I had looked at the RAV4 online and in the dealer parking lot. I called Mr. Evers and told him what I wanted and how much I would pay. He said he would call me right back and did. He asked that, if he tol lot. I called Mr. Evers and told him what I wanted and how much I would pay. He said he would call me right back and did. He asked that, if he told me they could come close to my price, would I come in to meet him, and I agreed. When I got there, I met with him, went for a test drive and told him I wanted the vehicle. The person who approves the deal approved it for the amount I had originally offered. It was a good price, according to everything I had seen online. The whole process was very short. I didn't have a trade-in, so there were no delays with that. I signed the paperwork, met with the financial person about a loan, and picked up my new vehicle the next day. Even that went smoothly and took less time than I expected. It was a very good experience overall. I have purchased 5 new cars in the past, and this was one of the best experiences, if not the best. Being female, I find that a car buying experience is not always pleasant. Maybe it's me, but many dealers and salespeople treat me like I am stupid and know nothing about cars. Especially buying a car by myself, I usually feel uneasy about the process. This was not the case with this salesperson. I knew what I wanted and stated it up front. I was treated with respect and everything was handled professionally. More
I was recently in the body shop for an estimate on my Camry. Both managers in the body shop were very helpful and friendly. It was a quick visit and I was very pleased with the service that I received. A Camry. Both managers in the body shop were very helpful and friendly. It was a quick visit and I was very pleased with the service that I received. At most dealerships I feel as if I am being sold anything that they can think of, but these guys were fair and listened to my concerns. I will be back :) More